In most instances 100% stain removal is achieved. Because of the nature of certain stains, it’s not possible to guarantee total color/texture restoration. Factors of installation and/or deterioration that are disguised cannot be predicted in the hands of the most careful workman. The stains may require additional services (e.g., a unique stain removal process to be applied, heat transfer, dyeing, or repairing). A free estimate can be provided for these types of stubborn stains to be removed.