Author Archive for Sams Carpet

Your Local St. Charles County Solution for Odor Removal

“What’s that smell?” This is usually a visitor’s first thought when they’re greeted with an unpleasant odor at any home. Lingering smells that live in your home will soon affect the love you once had for it. Sadly, spraying air freshener won’t solve that stinky issue of yours. In fact, you’ll find that even after showering your place with the finest Febreze on the market, the smell has remained. But never fear – you don’t have to move out of your musty home to escape the stench! Help is closer than you think, right here in St. Charles, MO. Let the Sams team help. Here are a few tips that will help you banish bad odor and kick them to the curb!

Clean Your Air Ducts to Prevent Odors from Spreading

Central heating and air conditioning systems are everyone’s best friend during those hot summers and cold winters. But they can also be a prime place for odors to build up. As the air passes through your hallways, you begin questioning the unpleasant scents you’re smelling. Before you tackle the problem, identify what’s causing your air ducts to smell. If you’re a do-it-yourselfer, you can try cleaning your condenser coils and collection pan utilizing a strong cleaning solution, preferably one with bleach, to kill off mold. Using your vacuum, suck up loose dust or debris from the fins and coils. If the smell wasn’t coming from the air conditioning unit, then it can be coming from any part of the duct system, and you’ll need professional help for that.

Clean Your Home to Address Odors at the Source

You’re going to pick up those dirty socks, right? Honestly, this is something you should already be doing, but if you’re just letting your teenager’s cleats lay around it’s time to make a change. Clean your home thoroughly with cleaning solutions and antibacterial rags regularly. Be sure to pay attention to places you normally wouldn’t clean, such as cabinets, window sills, vents, and under the sink. Take it one step further and wipe down the walls, baseboards, doors and countertops.

Dog & Cat on bed

Eliminate Pet Odors

You think Fluffy and Fido only leave odors behind when they have an accident? Think again. Just like us, dogs sweat when they’re hot, and the body parts that produce the greatest smells are bigger on dogs. Their paw pads spread on your carpets, floors, sofa and any other thing they can stand on. It may be best to keep Fluffy and Fido on a routine bathing and grooming schedule to reduce the aroma that’s sticking around. Speaking of sticking, let’s talk about those accidents on your carpet. A lot of accidents, specifically urine, can leave permanent stains – affecting the dyes on your floor. With a proper inspection, Sams will identify the best course of action to clean the stains and remove odor. Click here to read about the impact of urine deposits on your carpet.

Clean Your Carpet and Upholstered Furniture

“Knock, knock. Who’s there?” It’s the stench you’ve been stressing over. Pull out those odors in your carpet with a vacuum cleaner. A vacuum can help to keep your home smelling fresh by getting rid of dirt and other particles lodged in your carpet. To help with your vacuuming process, you can try an “at-home” remedy for odors and use baking soda. Try sprinkling it on your fabrics surface, letting it settle overnight, and vacuuming the carpet for the best results. Although this is an odor neutralizer, this will only get you so far. Instead of taking your chances, call a professional.

Call Your St. Charles Odor Removal Professionals

At Sams, we’re experts in eliminating offensive odors, and our trained technicians help identify areas holding the harsh smells. By highlighting the cause and location of the odor, we’re able to determine an appropriate course of action to remedy the situation. The science of identifying these areas can be tricky, but our cutting-edge equipment helps restore your home. We’re passionate about helping our customers maximize the enjoyment of their space. Between our infrared lighting technology to identify the cause of many odors to our thermo fog process and dehumidifiers, we’ll be sure to hunt down the problem, neutralize odors and kill pollutants.

So, what are you waiting for? Give us a call today and free your family of those stinky fumes. We love our community, and we would love the opportunity to be welcomed into your home. Let us properly remove the odor, and leave the restoration process to us.

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St. Louis Carpet Repair Experts Explain the Dangers of Torn Carpet

“OUCH!” That’s the sound of your guest tripping over a tear or unsecured edge in your carpet. You may not realize it, but carpet damages like this act as an environmental hazard that can contribute to falls. When you think of hazards on the ground, you may consider wet floors, exposed wires and dangerous debris that may cause you to slip or trip. However, damaged carpeting can pose a number of threats to visitors if not properly treated. Sams is here to help you rethink these dangers, and provide the fix you need to help ensure a safe environment.

Why Torn Carpets are a Major Hazard?

Torn carpets create an uneven area on the ground. Although guests may not notice the snagged areas, there are chances a foot could get caught in the seams, resulting in a fall and potential injuries. We at Sams Carpet Cleaning & Repairs always stress the importance of carpet preventative maintenance so that further unexpected situations like tripping on the carpet, doesn’t happen and that no one gets hurt. Safety first, everyone!

What Causes Torn Carpet?

It doesn’t take much for carpet to unravel at your residence or place of business. There are a few things that contribute to the tearing process:

Pet Damage

You thinking about locking Fluffy and Fido in the bedroom again? Yes, you want your four-legged friends to settle down when the company arrive, but leaving them locked in a room may lead your pet to digging their way out of there. The clawing at your carpet isn’t the only thing that will cause ripples on your floors. Let’s just say, the other thing is nasty and will lead to the destruction of your floor’s padding. Not only will pet urine stink, the deposit will weaken the carpet and eventually separate it.

Vacuuming

Vacuuming is an essential part of proper maintenance, right? You want to practice vacuuming your carpet in high traffic areas regularly, but when doing so, make sure you pay attention to the material on the floor. Running a vacuum over a softer surface can create snags on your carpet and rip out fibers. Fibers are subject to wear and tear, one of the most common causes of torn carpet, and the vacuum help remove them when it’s not treated properly.

Poor Installation

Poor maintenance and lack of attention contributes to the destruction of your floor. If your carpet wasn’t properly installed, expect subtle changes to appear, such as rips and tears, if objects are dragged over the surface. This will potentially lead to additional holes in different section and cause ripples in the carpet. It’s important for the carpet installer to powerstretch the carpet tight for best performance!

Humidity

Humidity is one of the biggest issues of carpet buckling and causing more damage to your carpet. Missouri is known for our humid weather. Due to the constant change of seasons in Missouri and high humid climate, the moisture in the air penetrates the carpet and causes it to expand. Carpet may lay flat again without needing to do a repair once the moisture levels in the air return back to normal. If not, this will cause further damage to carpet if not repaired right away and will tear.

Delamination

Delamination is caused when the secondary back of the carpet separates from the primary backing that is holding everything together and latex adhesive is breaking down. The carpet is now more movable, can buckle and tear. Much older carpets are more likely to have this happen over time or the carpet is defective. If defective, contact retailor or carpet manufacturer who will likely send an inspector to look at the issue.

What Can You Do to Prevent or Repair a Torn Carpet Situation?

There are a few ways you can remedy your carpet:

Properly installed carpet – Speaking of improper installation, carpet should be placed properly by skilled professionals to ensure that it does not snag, catch or become damaged too soon. Sure, your first inclination may be to fix it yourself or replace it, but that’s what we’re here for! For some people, they’d rather repair the carpet then to have the high cost to replace it.

Regularly inspect your carpet – As a homeowner or business owner, walk throughout the premises to check for potential tears to ensure you get it fixed as soon as possible. At Sams, we will come to your home or business, free of charge, to inspect damaged carpet and determine the best solution to restore your floors.

Call the professionals at Sams – If you notice a tear-in-progress, block off the area to prevent visitors from interacting with it and call us! Sams is the St. Louis area’s premiere carpet repair company. We offer a variety of options to restore and extend the life of your carpet including patching, stretching and re-seaming. When you call us, you are assured that you’ll receive a satisfactory experience from our best trained technicians.

At Sams, it’s not just about fixing carpet, it’s about making your home or business whole again. Invite us in so we can help you preserve the special moments your residence or business offers with the best restoration process we have to offer.

 

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How to Get Bleach Stains Out of Carpet: A Case Study

You’ve just installed beautiful custom carpet in your business. It’s a lovely pattern, designed to be both pleasing to the eye and durable. Then the unthinkable happens. Someone spills something, causing a stain to quickly creep into that beautiful pattern. It’s ruined, or so you think. Don’t give up so quickly, call Sams!!

Sadly this happened to one of our clients. And the something that was spilled, was bleach. Imagine opening a new hotel only to experience a devastating spill on your custom carpet just weeks into operation. Thankfully, before they went through the drastic measure of ripping up this new, but stained, carpeting, they thought to reach out to Sams. Our team arrived, inspected the situation, and determined that this expensive custom carpeting would not need to be replaced. That’s because Sams has the knowledge and experience to address a situation just like this.

Here’s what we did:

  • First, we analyzed the colors in the pattern to get the best match possible
  • Then we carefully dyed each portion of the pattern with the colors we created
  • Finally, we allowed the area to fully dry to ensure a seamless match

When we finished the project, the carpet was restored to its original beauty and the client avoided a costly replacement. The before and after pictures tell the story!

While there’s no way to remove bleach from the carpet, we were able to dye the carpet and make the stains disappear. This is just one example of the amazing work that we can do to prevent the expense and disruption of installing new carpeting in your home or business!

Whether it’s a repair like the one described above, or just regular cleaning and maintenance, we know that all of our commercial clients want to make a great impression on, and comfortable experience for, employees, guests and customers. A clean carpet is often the first thing a person notices when they visit an office, hotel or store so make it tell a great story! Sams can help you do this because:

  • We’re available for emergencies – need to remove a stain quickly, or fix a torn carpet that’s a trip hazard in your space? Sams is on call to help.
  • We offer 24/7 water removal services – pipes can burst, storms can come in, and toilets can overflow, all causing excess water in your business. The Sams team offers a quick, expert response to this situation to get you back in business.
  • We provide ongoing commercial maintenance programs to take the headache out of keeping your carpets and tile flooring looking spotless. We work closely with your facility or property manager to develop a plan for ongoing cleaning, maintenance and repairs. Your space stays in tip-top condition at all times.

And we know that business owners have homes too. The great news is that Sams provides these services to our residential customers as well!

If you want to extend the life of your carpets and ensure that they look their best at all times, Sams is ready to assist you today – at work and at home!

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Carpet Stain Removal Tips from the St. Louis Area’s Carpet Cleaning Pros

“Darn it!” If you’ve ever spilled a glass of red wine or watched one of the kids sends a tumbler full of Kool-Aid cascading onto the carpet, those words have likely crossed your lips. While many things might be running through your mind in that moment, you have to focus on the best way to address the colored spot that now adorns your carpet. There are a number of things you should do, and a couple you definitely shouldn’t. The Sams Carpet Cleaning and Repair team has you covered! We’ve assembled this list of actions to take immediately to help ensure that stain doesn’t stick around.

Tip #1: Act Quickly to Remove Liquid

The first step is to extract as much liquid as possible out of the carpet. To do that, blot the affected area with a white or light-colored cloth. Apply pressure with the heel of your hand to absorb as much of the liquid as you possibly can. Remember, you only want to blot the area. Do not rub! The more it seeps into your carpet, the more time it will have to adhere to the carpet fibers, increasing the likelihood of permanent damage. Also, avoid using colored or printed towels on the spill. The dye from the material may transfer onto your carpet, leaving you with an even bigger mess than you started with.

Tip #2: Be Careful Using Over The Counter Cleaners

Stains and spills are always unexpected and obviously never welcome, so your first instinct might be to reach for a bottle of anything that could take care of the mess. But you might be inviting bigger problems. Before using any over the counter spot removers, which may contain certain ingredients that may cause more problems than they fix, try using warm water in a spray bottle and a white rag. Commercially available cleaning products are typically low quality, and most contain oil, petroleum, silica, or other chemicals. These can leave residue on your carpet, break down fibers, and ultimately, attract more dirt. You might also find different remedies for specific stains online. But be careful what you use on the carpet, because we have seen many customers left with a permanent stain that could have been avoided. If you are using an over-the-counter product, start by applying it in a very small area to see if it works. If not, set it aside and call a professional!

Tip #3: Use Quality Products Formulated for Carpet

If you’re a past customer of Sams, you received a free bottle of our “Outta Sight” spot remover. Outta Sight is trusted by homeowners throughout the St. Louis area, because it is specifically formulated to help you combat colorful spills without damaging your carpet or leaving residue behind. If you do not have a bottle of our Outta Sight spot remover, we recommend avoiding the DIY route completely. Using a product that isn’t made specifically for carpets could cause more damage. And that’s the last thing we want!

Tip #4: Bring in a Carpet Stain Professional

Ultimately, the best preventive action you can take is calling in a professional. We know the impact that different spills can have on carpet, and can create a solution to address the spot without damaging your carpet fibers. Going it alone and using improper chemicals and techniques can have negative long-term effects on your carpet. We want to help you avoid that. The Sams team cares about protecting your investment, and is committed to helping you eradicate unsightly stains.

Next time the red wine or Kool-Aid spills on your carpet, avoid the panic. Know that Sams is on your side! If you’re in the St. Louis region and you have a spot or stain you’re not quite sure how to handle, call the Sams team! We’ll assess the situation and deploy a solution tailored to overcoming your carpet stain.

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The Top Four DIY Carpet Cleaning Mistakes People Make

Are you the type of person who finds the idea of rolling up your sleeves and tackling a weekend project around the house appealing? We applaud you! If that means planting some flowers or trying out a new paint technique you learned on Pinterest, making a mistake or two along the way isn’t that big of an issue. But that’s not the case with do-it-yourself carpet cleaning. The truth is, there are a number of carpet cleaning mistakes we routinely see novices make. In this article, we’ll detail four really good reasons to trust your carpet cleaning to the pros.

Over-Shampooing Leaves Residue Behind

That’s right, folks. You can do too much of a good thing. And in this case, we’re talking about the shampoo (soap) applied to your carpet. We’ve found that many DIYers make this rookie mistake. Not only do they apply too much shampoo during the cleaning process, but they also don’t properly rinse out what they do apply. The chemicals left behind can damage your carpet, and will leave a residue that will transform your carpet into a dirt magnet. At Sams, we use the appropriate product for your specific carpet, in the right amount. And we properly rinse the area ensuring the only thing left behind is fresh, clean carpet fibers.

Over-Wetting Invites Mold, Mildew, and Damage

Since we’re on the topic of rinsing, soaking your carpet in water isn’t the solution to getting a clean surface. If too much water is applied, you run the risk of inviting mold and mildew problems into your home. That excess moisture will lie beneath the surface for a long time before it dries out! You also may see your carpet shrink and begin to tear from the edges or seams. Sams uses a proper rinsing technique that will remove residue and ensure the carpet dries promptly – typically after about a half day. To assist with dry time, depending on the outside conditions, air conditioning or heat, we employ a variety of strategies to ensure continuous air flow, which helps shorten the duration of the drying process.

Overuse of Deodorizers Makes Your Carpet Look Worse

In addition to getting your carpet clean, you want it to smell its best for guests. We get it. You don’t want your floor to smell like Fluffy and Fido rolled around on it after a playdate. Deodorizing your carpet may mask smells, but it’s not a long-term solution or substitute for cleaning. The powder will get stuck in your carpet fibers resulting in a messy, dull-looking carpet. Using too much of this powder can create buildup that can’t be removed with your vacuum.

Cleaning Carpet Yourself May Void Your Warranty

Many carpet manufacturers’ warranties require that the carpet is professional cleaned to keep it validated. Be sure to check your specific manufacturer warranties before you go and do it yourself. When in doubt, contact a professional. It could save you a LOT of money in the long haul!

Avoid the Carpet Cleaning Mistakes with One Call to Sams

Next time you’re considering renting a machine or rolling out all of your over-the-counter carpet cleaning products, consider giving us a call. The Sams team is passionate about providing our customers with the best experience, and making your home a place you can relax and take comfort. As part of our commitment to excellence, we utilize the latest cleaning technology on your carpet for stains or smells, and even bring those high traffic areas back to life with an advanced extraction cleaning system. When we’re done, we will conduct a thorough final inspection to make sure you’re satisfied. Let Sams take the work, and the worry, out of cleaning your carpets!

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Follow This Checklist Before Selling Your House

Warm weather is here and just like all the flowers springing up in your yard, so are “FOR SALE” signs. Spring and summer are popular times to sell a house. If you’re planning to put your house on the market, your home must stand out and look its best. Sams is here to help you make that happen. Following this checklist will ensure your house is refreshed, renewed, and ready for a quick sale at top dollar.

Take Care of Offensive Odors at the Source

The moment that a potential buyer opens the door to your home, they begin to form a laundry list of impressions. Those first impressions can make all the difference in whether your home gets the offers it deserves. Good or bad, the way your home smells can set it apart from others.

You might not even realize that your home has a particular odor that could turn potential buyers off, but a real estate agent (or even your best friend) will point this out to you.

If odor is a problem in your home, Sams can take care of those funky smells and create an environment that’s pleasing to the noses of your potential buyers. Air fresheners create an unnatural smell and only temporarily cover up smells. Some potential home buyers may even be allergic to them or not like the scents you chose. The smell you’re looking for us “clean,” and there’s really only one way to get it. So leave this job to the pros!

Check out Sams’ specialized services to help with eliminating odors, whether it’s to help sell your current home or make your new one more enjoyable.

Clean Carpet is a Must

There are many in the real estate business who would advise that a total carpet replacement is needed when selling a house. We agree that stained, worn, or dirty carpets will surely turn many buyers away. But you may not need to replace your carpet at all when you rely on Sams! We have expertise in carpet cleaning and stain removal. We can even employ patching or spot dying for particularly tough areas. Even ripples and indentations are no match for the Sams team.

Remember that most buyers only spend moments in a house, and if they find themselves in a room with dirty or damaged carpets, they are far less likely to make your home their own.

Don’t Ignore Your Tile and Grout

Bathrooms and kitchens are where homebuyers focus most of their attention when viewing properties. Moldy or dingy tile and grout in these rooms can make or break a homebuyer’s impression. While tile is great because of its durability, it can be difficult to get truly clean. Many people do not know that tile and grout can be cleaned and made to look new again, giving your kitchen, bathroom, or any tiled room in your home a facelift. A visit from Sams can turn drab tile and grout into a showstopper.

Freshen Up Your Upholstery Furniture

Even though the person buying your home won’t likely be buying your furniture with it, it’s part of what they see when viewing your home. Stained or dirty furniture can leave potential homebuyers with a bad impression of your home overall. We understand all upholstery is different, and Sams knows the best way to clean and beautify your furniture again.  Do yourself a favor and have it cleaned so your home looks great for showing, and you will have clean furniture for your new home! It’s a win-win all around.

Eliminate Signs of Pets

We love our furry friends, but the reality is that having pets in the home can lead to fur trapped in hard-to-clean places such as carpeting or furniture. Pets can also be the cause of the odors we pointed out earlier.  While diligent vacuuming can keep the fur somewhat under control, it doesn’t always take care of the fur that has embedded deep in your carpets, or the smell your pet can leave behind. Even the best-trained pet can have an accident from time to time, and the moisture can penetrate below the carpet, into the padding or even the subfloor. Save yourself the hassle (or even worse) the need to get new carpet, and let Sams take care of it for a truly deep clean. Your future homebuyers will thank you.

Selling a home can be stressful and we are here to help you take the stress out of the process by getting your ready to be a show stopper from the moment a potential buyer sets foot inside your door. Call Sams today to schedule a cleaning before you list your home for sale this year!

Learn how we prepare your home for a fast sale at top dollar:

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Water Restoration Process: Ten Steps to Restoring Your Home after a Flood

Disasters have a way of happening at the most inconvenient times – the middle of the night when you are fast asleep, while you are at work, or on worse yet – when you are on vacation. While we hate to get a call from a panic-stricken client who has water flooding their house, we are always ready to do what it takes to get the home back to normal.

When disaster strikes it is important to get help right away. At Sams we are here to assist you 24 hours a day, 7 days a week with our state-of-the-art water damage and restoration services.

Clean Up Your Water Damage Fast with Sams

When you home is damaged by water – whether it’s a flood, broken pipe, backed up sewer line or sump pump failure – you are in a race against time. Mold begins to grow within 24 hours and will quickly lead to health risks if not mitigated as soon as possible. In fact the EPA warns that “Molds produce allergens (substances that can cause allergic reactions) and irritants. Inhaling or touching mold or mold spores may cause allergic reactions in sensitive individuals. Allergic responses include hay fever-type symptoms, such as sneezing, runny nose, red eyes, and skin rash.”

While the health risks are serious, we have all the equipment needed to remove the water from your home, help prevent mold from growing and keep your family safe from harm.

Once we arrive at the site, we quickly scan the damage and get right to work.

The Sams 10-Step Water Restoration Process

  1. Inspect the Damage – The invasion of water will bring a certain level of damage to your home. We understand that each situation is unique, and the amount of damage can greatly vary from home to home. During our inspection process, we’ll provide you with a proposal and detailed communication sheet to eliminate surprises.
  2. Remove Debris – It’s quite possible that trash, limbs or other outside debris may have entered your home, or that furniture and belongings have been destroyed by water. We will carefully remove and dispose of all damaged debris to allow for effective water extraction.
  3. Extract Standing Water – Water is removed by a powerful truck-mounted extraction system. This is a vital step in the drying process to help prevent further damage.
  4. Dry the Structure and Interior – Once everything is out of the space, the drying process can begin. This is a critical stage in the process, one that we strive to get done as quickly as possible to prevent the growth of mold. We bring in our industrial dryers to do the job, while any remaining moisture is removed through evaporation and dehumidification.
  5. Detect Moisture – We measure the moisture content in the various building materials of your home. This allows us to detect water damage and monitor the process of drying damaged materials.
  6. Clean and Protect Furniture – Defend, protect, and secure your belongings from further damage.
  7. Prevent Mold and Mildew Growth – Microban Disinfectant is applied to protect against germs and odor, and kill allergy and disease-causing bacteria, mold, fungi, and mildew. This product is registered with the E.P.A., USDA/N.S.F. and is approved for use by professional cleaners and restorers.
  8. Communicate – With the Sams team on your side, you’re never alone! We’ll provide constant communication, monitor progress, and let you know how things are going each step of the way. We want you to be completely satisfied.
  9. Clean and Repair Carpet – It’s quite likely that your carpet suffered under the weight of water that made its way into your home. We use high-powered machines and advanced techniques to extract water, clean, and restore your carpet back to its pre-disaster condition.
  10. Repair and Rebuild – We’ll work with you to identify your building needs to make sure your standards and needs are met.

We know how important the health and well-being of your family is. While the contents of your home may be able to be replaced, the health issues that can occur if water damage is not correctly dealt with can be long lasting. Sams is just a call away, night or day, to assure that you and your loved ones are safe and sound and back in your home in no time.

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A Pre-Vacation Checklist: 5 Ways to Protect Your Home Before Vacation

Summer is quickly heating up, and so is the wide variety of activities we’ll all have to keep up with. There are pool parties, backyard BBQs, beach trips, biking, camping and many other ways to have some summer fun. Maybe you have a week-long getaway to Disney World planned, or a trip to the Florida Keys or Yellow Stone National Park. No matter what your plans are to enjoy your summer, be sure to do the necessary prep work to make your home vacation-proof before leaving on that week of relaxation to avoid any disasters. Here is a final checklist we’ve come up with to help make this process go as smoothly as possible.

STEP 1: Turn water off to washing machine

Washing machine hoses can quickly flood a house if they burst. It’s good to turn off the water to them so they don’t stay pressurized and possibly burst while you’re gone.

STEP 2: Check your sump pump back-up

Sump pumps are really important if your basement floods. But like anything else, they can fail, and most homeowners don’t realize this until they really need them. It’s important to check your sump pump before vacation to ensure you’re protected and you minimize damage in the case of a house flood.

STEP 3: Remove any spare keys from hidden spaces outside

This will help to ensure that anyone who may be curious won’t have a means of entry. If you’re planning on having someone check on the house while you’re gone, give them a spare key directly to make sure they’re the only ones with access.

STEP 4: Unplug any counter appliances

These appliances can use unneeded electricity while you’re out of town. They also pose a fire threat. It only takes a few seconds to unplug, so it’s well worth the time to protect your home.

STEP 5: Have a light on a night timer inside the house

Keeping a light on inside your home while you’re out may use a small amount of electricity, but it’s important to make your home appears inhabited and not empty to possible intruders. There are timers you can plug into your walls that turn your lights on and off at scheduled times. Tools like this will help you conserve energy, and also make it look even more like there’s somebody home.

This house checklist should help you ensure your home is safe this summer during those fun getaways. Taking these easy precautions will help to minimize your chances of disaster while you’re out. Your vacation will hopefully be a stress- and disaster-free relaxing break. But don’t forget, if disaster happens to strike, Sams is here for you 24/7!

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Three Carpet Cleaning Myths Debunked

“If there’s a stain on your carpet, who you gonna call?” Sams Carpet!

You probably were expecting the next line in our tune to be ghostbusters, but that myth ends here and the solution to professional carpet cleaning begins. There are a lot of theories circulating around carpets and how you should clean them. Sorry to inform you, but a lot of those so called “facts” are indeed carpet cleaning myths. At Sams, our favorite myth is probably “I have my own carpet-cleaning machine, so I don’t need to hire a professional.” While your home machine may work, it won’t have the same suction power professional machines do.

So, who you gonna to call? That’s right. Us! Here is a list of carpet cleaning myths you may have heard, the reasons they’re false, and the truths you can carry going forward.

Carpet Cleaning Myth #1: Wait as long as possible before cleaning new carpet.

This myth suggests that cleaning your carpets will permanently change the appearance of your floor coverings. We’re here to tell you it’s simply not true. If you wait too long to clean your carpet, there will be damage done to the fibers. Many people believe this myth due to prior experiences with carpet cleaners who leave the carpet too wet or full of residue. At Sams, we do a proper analysis of your carpet prior to cleaning it to ensure you receive the best method tailored to your carpet and environment. When we’re done cleaning your carpet, we work to extract and remove all residues and dry your carpet before moving furniture back in.

Carpet Cleaning Myth #2: You can clean your carpet too often. 

You can’t bathe too often. You can’t wash your hands too often. And you can’t clean your carpets too often. The more often a carpet is cleaned, the longer it will maintain its original appearance. A lot of people aren’t aware that many carpet manufacturers recommend professional cleaning to maintain your warranty. At Sams, our trained technicians provide proper maintenance, cleaning and care to extend the lifecycle of your carpet and preserve its appearance.

Carpet Cleaning Myth #3: Over-The-Counter Stain Removal Products Are Professional-Grade

Over-the-counter stain removers are formulated to treat many types of carpet stains. As a result, these products are made from many different solutions in order to work efficiently with a wide range of stains. These products do more damage to your carpet, and contribute to discoloration. In contrast, a properly formulated, fiber-specific stain remover, such as Sams “Outta Sight” doesn’t reduce the lifespan of carpet. All of our customers receive a free refillable bottle of “Outta Sight” to help with spot regulation in between visits.

Carpet Cleaning Fact: Sams Delivers Smiles and Clean Carpet

Turning dirty, spotted carpet into something you can be proud of is only part of what we do every day at Sams. We are committed to exceeding the expectations of our customers every time we show up for a scheduled cleaning. We utilize a process, specifically geared towards your carpet, to ensure we get to the root of the problem. Not only will our team examine high traffic areas, but they will groom your carpet to assist in the drying process and reduce the appearance of matting and crushing. We do a final inspection of the work because we care, and want to make sure you are fully satisfied. Some stains are permanent and we offer carpet repair services to address those as well. Our professional and skilled technicians will evaluate and determine the best method to approach removing the stain.

“We can’t hear you. Who you gonna call?” If you’re over those myths, and want to treat your home to some professional carpet cleaning it so deserves, give Sams a call!

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What to Do When a Sump Pump Fails (And How to Prevent It)

You head down to your basement and find a flood. You didn’t know that last night’s rainfall ended up in your lower level. Whether it’s finished or not, you’ve got a headache on your hands.

It does not take a lot of water to create thousands of dollars of damage. Flooding or water in a basement can lead to a whole host of issues from property damage to dangerous mold. These conditions will need to be addressed with water removal and restoration services. Even if your basement has been dry in the past, that does not mean that problems will not occur in the future. A properly functioning sump pump can help eliminate the worry and headache of a flooded basement.

What Is a Sump Pump and How Does it Work?

A sump pump is a small pump that is typically installed in the lowest part of the basement or crawl space. A sump pump pumps water out of a sump pit and away from your house via a hose to prevent flooding and water damage. Sump pumps are typically installed with a specially constructed sump pit, which is a hole with a gravel base about two feet deep and 18 inches wide. When the ground is saturated from excess rain or flooding, the pit fills with water which triggers the pump to turn on. Once the pump is on, it moves the water out of the pit through pipes that run away from your home and foundation.

Sump pumps turn on automatically through a pressure sensor. When water exerts more pressure on the sensor than air does, the pump is activated. Automatic pumps have an option for you to activate the pump if the pump should fail to work.

How to Maintain a Sump Pump

While sump pumps are very reliable, they are also a very important piece of equipment that need regular maintenance. It is important to do semi-annual checks on your sump pump.

  • Since sump pumps are plugged into a power source, it is important to check that your outlet and power cord are in working order. It is also important to make sure that the ground fault circuit interrupter is not tripped due to damp conditions. Periodic checks on the GFCI are necessary.
  • Check to make sure that the pump itself is standing upright. The pump vibrates during operation which can cause it to fall over and no longer function.
  • Pour a bucket of water into the pit to make sure the pump starts automatically and the water drains quickly once the pump is running. This is a great way to determine if you need to have your pump serviced.
  • Consider a backup power source in case of a power outage which can occur during a storm.

What to Do When a Sump Pump Fails

When a sump pump fails, you need to take immediate action. If a heavy rain occurs, water can creep into your basement and you will need to remove it quickly. Even a small amount of water can cause a lot of damage. That’s why the Sams team is ready 24-hours a day in case of an emergency. We offer complete water removal and restoration services to get your home back in order as quickly as possible. We’ll assess the situation, remove debris, secure your belongings, extract the water, bring in heavy duty drying equipment, and apply an anti-microbial disinfectant to remove germs and odor and help prevent the growth of mold and mildew. The Sams team can then make any repairs to your carpet to return it to its pre-loss condition.

We hope these tips will help you keep your sump pump in working condition during our rainy months. But when disaster strikes, know that the Sams team is here for you! Call our 24-hour hotline emergency number at 636-949-8229 and we’ll assist you with your cleanup and restoration needs.

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