Archive for Flooding

What to Do When a Sump Pump Fails (And How to Prevent It)

You head down to your basement and find a flood. You didn’t know that last night’s rainfall ended up in your lower level. Whether it’s finished or not, you’ve got a headache on your hands.

It does not take a lot of water to create thousands of dollars of damage. Flooding or water in a basement can lead to a whole host of issues from property damage to dangerous mold. These conditions will need to be addressed with water removal and restoration services. Even if your basement has been dry in the past, that does not mean that problems will not occur in the future. A properly functioning sump pump can help eliminate the worry and headache of a flooded basement.

What Is a Sump Pump and How Does it Work?

A sump pump is a small pump that is typically installed in the lowest part of the basement or crawl space. A sump pump pumps water out of a sump pit and away from your house via a hose to prevent flooding and water damage. Sump pumps are typically installed with a specially constructed sump pit, which is a hole with a gravel base about two feet deep and 18 inches wide. When the ground is saturated from excess rain or flooding, the pit fills with water which triggers the pump to turn on. Once the pump is on, it moves the water out of the pit through pipes that run away from your home and foundation.

Sump pumps turn on automatically through a pressure sensor. When water exerts more pressure on the sensor than air does, the pump is activated. Automatic pumps have an option for you to activate the pump if the pump should fail to work.

How to Maintain a Sump Pump

While sump pumps are very reliable, they are also a very important piece of equipment that need regular maintenance. It is important to do semi-annual checks on your sump pump.

  • Since sump pumps are plugged into a power source, it is important to check that your outlet and power cord are in working order. It is also important to make sure that the ground fault circuit interrupter is not tripped due to damp conditions. Periodic checks on the GFCI are necessary.
  • Check to make sure that the pump itself is standing upright. The pump vibrates during operation which can cause it to fall over and no longer function.
  • Pour a bucket of water into the pit to make sure the pump starts automatically and the water drains quickly once the pump is running. This is a great way to determine if you need to have your pump serviced.
  • Consider a backup power source in case of a power outage which can occur during a storm.

What to Do When a Sump Pump Fails

When a sump pump fails, you need to take immediate action. If a heavy rain occurs, water can creep into your basement and you will need to remove it quickly. Even a small amount of water can cause a lot of damage. That’s why the Sams team is ready 24-hours a day in case of an emergency. We offer complete water removal and restoration services to get your home back in order as quickly as possible. We’ll assess the situation, remove debris, secure your belongings, extract the water, bring in heavy duty drying equipment, and apply an anti-microbial disinfectant to remove germs and odor and help prevent the growth of mold and mildew. The Sams team can then make any repairs to your carpet to return it to its pre-loss condition.

We hope these tips will help you keep your sump pump in working condition during our rainy months. But when disaster strikes, know that the Sams team is here for you! Call our 24-hour hotline emergency number at 636-949-8229 and we’ll assist you with your cleanup and restoration needs.

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Protecting Your Home from Water Damage

While April Showers will bring May Flowers, they can also bring big trouble for homeowners in Missouri.

Flooding can be a tragic experience for anyone but with a few simple steps and our phone number close at hand, you will be ready for the worst Mother Nature can throw at us.

  1. As the rains pick up and the weather warms, get outside and walk around your home.
    • Check gutters, drains and downspouts for debris.
    • Look for low areas around your foundation which may collect water. Try to fill these areas and slope away from the house.
  2. Check your sump pump and consider adding an inexpensive moisture alarm.
  3. Keep valuables and easily damaged items in your basement in plastic tubs as opposed to cardboard boxes.

Should water make its way into your home, don’t you worry. Sams Carpet Cleaning & Repairs is one call to our 24-hour live service line that will put you in touch with our team of trained and certified Restoration Specialists.  Restoration Specialists will assess your water damage, walk you through the claims process, and provide you with the latest in state of the art restorative drying techniques to leave your home back to its previous condition, clean, and safe.  For more information about our water damage restoration services, check out our page!

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When Disaster Strikes: What to Do When Water Floods Your Home or Business

Most would say water is the natural remedy. At Sams Carpet, we know that water can also be a natural disaster. Floods are unpredictable, and in addition to causing property damage, they can really take a toll on your emotions. When water enters your home or business, it’s imperative that you take quick action to avoid health and safety hazards. Here’s what you should do if you experience flooding and water damage in your home or business:

  1. Call a Professional as quickly as possible
    We have the equipment and expertise to dry out the structure, can assess the damage done, and will determine whether materials can be saved or need to be removed. A professional can also assess whether there is mold or contaminants that would need to be removed. We offer a 24 hour restoration services. Our technicians have extensive experience, IICRC certification, and are formally trained to protect your home and furnishings. The sooner you call us, the sooner the water is removed and mitigation techniques are employed to prevent further damage and return your property to its pre-loss condition.
  1. Disconnect Power, Remove Electronics and Furniture
    Electricity and water don’t mix. Be sure that your home or business power supply is disconnected even if the power company has turned off electricity in your area. The electricity must be turned off at the main beaker box, but If you have to step in or through water to get to your electric box, don’t do it! You need a professional, so call an electrician.
  1. Dry out the affected area
    We will extract the water with a powerful truck-mounted extraction system. This is an extremely vital first step in the drying process to help prevent further damage. If the structure is not properly dried out, there is a higher likelihood that mold will form (and who wants that?)
  1. Disinfect
    When the materials in your home or business have dried, we will apply a Microban Disinfectant to protect against germs and odor and kill allergy and disease causing germs, bacteria, mold and mildew. Basically, fight off all the gross crud that you don’t want in your home.
  1. Waterproof
    Before you start to repair or rebuild, consider some waterproofing measures that can be easily worked in during the rebuilding process. Mount high shelves for storing valuable items if you don’t have the option of moving them from the ground. This same method can be applied to other household appliances including entertainment equipment and electrical sockets. Replace wooden floors and carpets with ceramic tiles or concrete. Rugs are also a good alternate for carpets, which are easy to move away. This time don’t just build it back, build it better.

Before you start doing anything, call your insurance company, inform them of your plans, and take pictures of the damage. We have exceptional relationships with insurance companies and we would be happy to guide you through the claims process or answer any questions you might have. At Sams, we are insured with an emphasis in Liability and Mold for your protection. If your insurance policy excludes your water damage restoration, we will provide you with a competitive proposal. Some things aren’t worth repairing and may call for a recovery plan.

I know we don’t want to think about water damage in our home or business, but be prepared! If disaster strikes, you know who to call. We will be happy to get your property and items back to their previous condition or better, while giving you peace of mind.

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