Archive for Water Damage home

What to Do When You Discover a Burst Water Pipe

When the worst of winter weather comes to town, the risk of water freezing and pipes bursting comes with it. There are number of very effective steps you can take to prevent water pipes from bursting. But even those aren’t completely fail-safe. If you discover a burst water pipe in your home, there’s little time to sit around and think about how to approach it. You need to move quickly to address the issue and minimize damage.

Here are the 4 steps you should begin taking immediately when you discover a burst pipe in your home.

Step 1: Turn Off the Water Supply and Identify the Leak

When you discover a burst pipe in your home, your first priority should be to stop the flow of water through the pipes. To do this, find the main water shut-off valve. This valve is typically located in a basement or crawlspace, near your water heater. Once your water supply has been turned off, you will still have pressurized water in your pipes. To relieve the pressure and drain the water, open the faucets throughout your home. This is a critical step to preventing additional freezing.

Water from the burst water pipe can sometimes come into contact with electricity. Before entering any flooded area in your home, turn off the power and ensure that the structure of the area you’re entering is sound.

Step 2: Call a Licensed Plummer to Fix the Burst Pipe

The moment you’ve discovered a burst water pipe isn’t the time to debate whether or not you need professional help. You do. A professional plumber will assess the burst pipe and determine if repair or replacement is the most appropriate course of action.

Step 3: Remove Items from the Area to Prevent Additional Damage

After you’ve turned off the water supply and contacted a professional to address the burst pipes, it’s time to mitigate additional damage to furniture or other materials in the room. Some items will be salvageable, and others will not. Items you keep should be wiped down with a clean cloth to remove any moisture.

Sams has put together a list of Quick Action Safe Water Clean-Up Tips at the bottom of this page to ensure you’re taking the right safety precautions before cleaning up after a burst pipe or other water related emergency.

Step 4: Contact Sams for Restoration

Burst water pipes can put you and your family in greater risk of mold and mildew exposure if you don’t correctly address the water damage. Sams provides 24-hour water damage restoration services to home and business owners in St. Charles and St. Louis Counties. That means no matter when you discover your burst pipe, you can reach out to our team at 636-949-8229.

Our technicians are formally trained in water restoration and have the experience and knowledge to quickly remove water from the air and building materials in your home, reducing the chances of mold and mildew. Our company is fully insured with an emphasis in Liability and Mold. We can work directly with your insurance company, or provide a competitive proposal if water restoration isn’t included in your insurance policy.

After the restoration process, we can also identify and advise on the construction repairs needed to return your home to its prior condition. When a water pipe busts, time is of the essence. Acting quickly can minimize the risk of further damage and health issues for you and the people you care about.

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Protecting Your Home from Water Damage

While April Showers will bring May Flowers, they can also bring big trouble for homeowners in Missouri.

Flooding can be a tragic experience for anyone but with a few simple steps and our phone number close at hand, you will be ready for the worst Mother Nature can throw at us.

  1. As the rains pick up and the weather warms, get outside and walk around your home.
    • Check gutters, drains and downspouts for debris.
    • Look for low areas around your foundation which may collect water. Try to fill these areas and slope away from the house.
  2. Check your sump pump and consider adding an inexpensive moisture alarm.
  3. Keep valuables and easily damaged items in your basement in plastic tubs as opposed to cardboard boxes.

Should water make its way into your home, don’t you worry. Sams Carpet Cleaning & Repairs is one call to our 24-hour live service line that will put you in touch with our team of trained and certified Restoration Specialists.  Restoration Specialists will assess your water damage, walk you through the claims process, and provide you with the latest in state of the art restorative drying techniques to leave your home back to its previous condition, clean, and safe.  For more information about our water damage restoration services, check out our page!

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When Disaster Strikes: What to Do When Water Floods Your Home or Business

Most would say water is the natural remedy. At Sams Carpet, we know that water can also be a natural disaster. Floods are unpredictable, and in addition to causing property damage, they can really take a toll on your emotions. When water enters your home or business, it’s imperative that you take quick action to avoid health and safety hazards. Here’s what you should do if you experience flooding and water damage in your home or business:

  1. Call a Professional as quickly as possible
    We have the equipment and expertise to dry out the structure, can assess the damage done, and will determine whether materials can be saved or need to be removed. A professional can also assess whether there is mold or contaminants that would need to be removed. We offer a 24 hour restoration services. Our technicians have extensive experience, IICRC certification, and are formally trained to protect your home and furnishings. The sooner you call us, the sooner the water is removed and mitigation techniques are employed to prevent further damage and return your property to its pre-loss condition.
  1. Disconnect Power, Remove Electronics and Furniture
    Electricity and water don’t mix. Be sure that your home or business power supply is disconnected even if the power company has turned off electricity in your area. The electricity must be turned off at the main beaker box, but If you have to step in or through water to get to your electric box, don’t do it! You need a professional, so call an electrician.
  1. Dry out the affected area
    We will extract the water with a powerful truck-mounted extraction system. This is an extremely vital first step in the drying process to help prevent further damage. If the structure is not properly dried out, there is a higher likelihood that mold will form (and who wants that?)
  1. Disinfect
    When the materials in your home or business have dried, we will apply a Microban Disinfectant to protect against germs and odor and kill allergy and disease causing germs, bacteria, mold and mildew. Basically, fight off all the gross crud that you don’t want in your home.
  1. Waterproof
    Before you start to repair or rebuild, consider some waterproofing measures that can be easily worked in during the rebuilding process. Mount high shelves for storing valuable items if you don’t have the option of moving them from the ground. This same method can be applied to other household appliances including entertainment equipment and electrical sockets. Replace wooden floors and carpets with ceramic tiles or concrete. Rugs are also a good alternate for carpets, which are easy to move away. This time don’t just build it back, build it better.

Before you start doing anything, call your insurance company, inform them of your plans, and take pictures of the damage. We have exceptional relationships with insurance companies and we would be happy to guide you through the claims process or answer any questions you might have. At Sams, we are insured with an emphasis in Liability and Mold for your protection. If your insurance policy excludes your water damage restoration, we will provide you with a competitive proposal. Some things aren’t worth repairing and may call for a recovery plan.

I know we don’t want to think about water damage in our home or business, but be prepared! If disaster strikes, you know who to call. We will be happy to get your property and items back to their previous condition or better, while giving you peace of mind.

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