Archive for Sams Carpet

The Top Four DIY Carpet Cleaning Mistakes People Make

Are you the type of person who finds the idea of rolling up your sleeves and tackling a weekend project around the house appealing? We applaud you! If that means planting some flowers or trying out a new paint technique you learned on Pinterest, making a mistake or two along the way isn’t that big of an issue. But that’s not the case with do-it-yourself carpet cleaning. The truth is, there are a number of carpet cleaning mistakes we routinely see novices make. In this article, we’ll detail four really good reasons to trust your carpet cleaning to the pros.

Over-Shampooing Leaves Residue Behind

That’s right, folks. You can do too much of a good thing. And in this case, we’re talking about the shampoo (soap) applied to your carpet. We’ve found that many DIYers make this rookie mistake. Not only do they apply too much shampoo during the cleaning process, but they also don’t properly rinse out what they do apply. The chemicals left behind can damage your carpet, and will leave a residue that will transform your carpet into a dirt magnet. At Sams, we use the appropriate product for your specific carpet, in the right amount. And we properly rinse the area ensuring the only thing left behind is fresh, clean carpet fibers.

Over-Wetting Invites Mold, Mildew, and Damage

Since we’re on the topic of rinsing, soaking your carpet in water isn’t the solution to getting a clean surface. If too much water is applied, you run the risk of inviting mold and mildew problems into your home. That excess moisture will lie beneath the surface for a long time before it dries out! You also may see your carpet shrink and begin to tear from the edges or seams. Sams uses a proper rinsing technique that will remove residue and ensure the carpet dries promptly – typically after about a half day. To assist with dry time, depending on the outside conditions, air conditioning or heat, we employ a variety of strategies to ensure continuous air flow, which helps shorten the duration of the drying process.

Overuse of Deodorizers Makes Your Carpet Look Worse

In addition to getting your carpet clean, you want it to smell its best for guests. We get it. You don’t want your floor to smell like Fluffy and Fido rolled around on it after a playdate. Deodorizing your carpet may mask smells, but it’s not a long-term solution or substitute for cleaning. The powder will get stuck in your carpet fibers resulting in a messy, dull-looking carpet. Using too much of this powder can create buildup that can’t be removed with your vacuum.

Cleaning Carpet Yourself May Void Your Warranty

Many carpet manufacturers’ warranties require that the carpet is professional cleaned to keep it validated. Be sure to check your specific manufacturer warranties before you go and do it yourself. When in doubt, contact a professional. It could save you a LOT of money in the long haul!

Avoid the Carpet Cleaning Mistakes with One Call to Sams

Next time you’re considering renting a machine or rolling out all of your over-the-counter carpet cleaning products, consider giving us a call. The Sams team is passionate about providing our customers with the best experience, and making your home a place you can relax and take comfort. As part of our commitment to excellence, we utilize the latest cleaning technology on your carpet for stains or smells, and even bring those high traffic areas back to life with an advanced extraction cleaning system. When we’re done, we will conduct a thorough final inspection to make sure you’re satisfied. Let Sams take the work, and the worry, out of cleaning your carpets!

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Three Carpet Cleaning Myths Debunked

“If there’s a stain on your carpet, who you gonna call?” Sams Carpet!

You probably were expecting the next line in our tune to be ghostbusters, but that myth ends here and the solution to professional carpet cleaning begins. There are a lot of theories circulating around carpets and how you should clean them. Sorry to inform you, but a lot of those so called “facts” are indeed carpet cleaning myths. At Sams, our favorite myth is probably “I have my own carpet-cleaning machine, so I don’t need to hire a professional.” While your home machine may work, it won’t have the same suction power professional machines do.

So, who you gonna to call? That’s right. Us! Here is a list of carpet cleaning myths you may have heard, the reasons they’re false, and the truths you can carry going forward.

Carpet Cleaning Myth #1: Wait as long as possible before cleaning new carpet.

This myth suggests that cleaning your carpets will permanently change the appearance of your floor coverings. We’re here to tell you it’s simply not true. If you wait too long to clean your carpet, there will be damage done to the fibers. Many people believe this myth due to prior experiences with carpet cleaners who leave the carpet too wet or full of residue. At Sams, we do a proper analysis of your carpet prior to cleaning it to ensure you receive the best method tailored to your carpet and environment. When we’re done cleaning your carpet, we work to extract and remove all residues and dry your carpet before moving furniture back in.

Carpet Cleaning Myth #2: You can clean your carpet too often. 

You can’t bathe too often. You can’t wash your hands too often. And you can’t clean your carpets too often. The more often a carpet is cleaned, the longer it will maintain its original appearance. A lot of people aren’t aware that many carpet manufacturers recommend professional cleaning to maintain your warranty. At Sams, our trained technicians provide proper maintenance, cleaning and care to extend the lifecycle of your carpet and preserve its appearance.

Carpet Cleaning Myth #3: Over-The-Counter Stain Removal Products Are Professional-Grade

Over-the-counter stain removers are formulated to treat many types of carpet stains. As a result, these products are made from many different solutions in order to work efficiently with a wide range of stains. These products do more damage to your carpet, and contribute to discoloration. In contrast, a properly formulated, fiber-specific stain remover, such as Sams “Outta Sight” doesn’t reduce the lifespan of carpet. All of our customers receive a free refillable bottle of “Outta Sight” to help with spot regulation in between visits.

Carpet Cleaning Fact: Sams Delivers Smiles and Clean Carpet

Turning dirty, spotted carpet into something you can be proud of is only part of what we do every day at Sams. We are committed to exceeding the expectations of our customers every time we show up for a scheduled cleaning. We utilize a process, specifically geared towards your carpet, to ensure we get to the root of the problem. Not only will our team examine high traffic areas, but they will groom your carpet to assist in the drying process and reduce the appearance of matting and crushing. We do a final inspection of the work because we care, and want to make sure you are fully satisfied. Some stains are permanent and we offer carpet repair services to address those as well. Our professional and skilled technicians will evaluate and determine the best method to approach removing the stain.

“We can’t hear you. Who you gonna call?” If you’re over those myths, and want to treat your home to some professional carpet cleaning it so deserves, give Sams a call!

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Three Essential Spring Cleaning Tips

There’s nothing like taking a deep breath of fresh, spring air. Spring is a time for new beginnings, and a time for people to give their house a thorough cleaning to welcome in the new season. Some people enjoy getting down and dirty to clean. Others? Not so much. Wherever you fall on that spectrum, we’re here to provide spring cleaning tips and ensure your house gets the deep clean it deserves after the winter and rain.

Spring Cleaning Tip #1: Start From the Bottom Up

Everyone knows we do carpet cleaning and repairs, but did you know we also do tile and grout cleaning? You may have been able to keep the months of wet boots off of your carpet, but your entryway, mudroom, or kitchen may not have fared so well. Tile is a great product, but can also be intimidating for some people to tackling cleaning themselves. Our tile and grout cleaning process digs deep into the flooring to remove dirt and grime over-the-counter solutions can’t touch. Get your tile and grout in shape for summer and ready to face the seasons ahead.

Spring Cleaning Tip #2: Cozy Up on a Clean Couch

Our upholstered furniture isn’t something we put on our weekly cleaning list, but it still deserves some love and care! We carefully inspect your piece of furniture to determine the best way to clean it, whether that is dry cleaning or steam cleaning. We make sure to prep your furniture and color test on a small, unnoticeable area first. We know you love your furniture, and we clean it with care, so it will last a long time and always look its best.

Spring Cleaning Tip #3: Be Prepared for Spring Showers

Spring is notorious as being one of the rainiest times of the year, and if you have a basement that’s been known to flood, all that rain may be more stressful than refreshing. We hope you’ll never need it, but Sams offers 24-Hour Water Damage Restoration, every single day of the year. Our technicians are experienced and formally trained to quickly remove water from your home or business and use evaporation techniques to prevent additional damage. We also have long-standing and great relationships with insurance companies that we can help guide you through the claims process.

Whether you just want to spruce things up a bit, or if you have a larger project to tackle, we’re here to help. Let us make your spring cleaning a bit easier, and put your mind at ease. Contact Sams to learn more about these and other great spring cleaning tips and services to spruce up your home ahead of the summer months.

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Frozen Pipes: What to Do and How to Prevent

The thought of pipes freezing may seem a bit melodramatic, but it isn’t far-fetched. In fact, it happens more often than you probably realize. Water that freezes during the winter in an unprotected pipe expands, and that expansion can rupture. And we all know how our St. Louis weather can be unpredictable, so it’s smart to be prepared. We’ll cover prevention later. But if you’re reading this article, you’ve likely already discovered a frozen pipe and are looking for a solution.

What to Do if Your Pipes are Frozen

STEP 1: Apply Heat

Adding heat to a frozen pipe helps speeds up the process of melting the ice. Try wrapping a heating pad around it, blowing an electric hair dryer on it, or plugging in a space heater nearby to achieve the quickest results.

STEP 2: Open Your Faucets

To thaw a pipe, you can start near your faucet. In order to do this, you want to make sure your faucet is still on. Identify the frozen water supply pipe, and from there, you will be able to locate the blocked area. As you begin to treat the pipe, the water will help melt ice in the pipe as it passes by.

STEP 3: Turn Up the Heat

Turn up the thermostat in your home to impact pipes hiding behind the walls. Many people like to lower their thermostat when they’re out of town, but be sure to keep your house at around 60 degrees or higher to ensure the pipes don’t freeze.

As the pipe begins to thaw and water begins to flow from the faucet, allow the faucet to stay open for a few minutes. Make sure that all the ice is clear from the pipe. Once everything is all clear, cut off the faucet and check the line for leaks. From there, you will be able to decide if you need to replace or repair the pipe.

How to Prevent Frozen Pipes

Taking preventative measures before the wicked winter weather hits, allows you to reduce and eliminate all cold-weather threats. Some pipes are more prone to freeze over others. Pipes that are against exterior walls have little or no insulation and are subject to freezing. As your thermometer starts descending, make sure you pay close attention to the condition of your pipes. Being prepared may help you avoid the messy and costly expenses that frozen pipes can bring. To that end Sams has a few suggestions on how to prevent water pipes from freezing and how to thaw them if they do.

Draining – Taking instructions from manufacturers or installers, drain all water from the swimming pool and water sprinkler supply lines. Do the same for hoses and store them indoors. Make sure to keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.

Inspection – Check around your home for other areas where water supply lines may be located, particularly in unheated areas. Pipe insulation can happen in the basement, attic, garage, kitchen and unexpected spaces. You want to check for hot and cold pipes. Low temperatures can affect all pipes in your home.

Installation – Heat tape and heat cable can go a long way toward preventing exposed pipes from freezing. These materials can be applied directly to pipes and provide significant protection from cold weather. They can be used to keep your pipes warm in areas that don’t have frequent or prolonged temperatures below freezing.

Prevention– During cold snaps (below 32 degrees) allow a faucet to drip slowly, moving water will keep the pipe from becoming blocked with ice and freezing. Also leave cabinets doors under sinks open to allow the warmer temperatures in your home to reach those pipes and keep them at a reasonable temperature.

When disconnecting your water/garden hose, make sure to cover all the outside faucets. If you plan on being away for a while, shut off your water supply that connects to you washer. Lastly, close all windows, to prevent combined wind drafts and freezing temperatures from freezing your pipes faster.

What to Do if a Pipe has Burst

The best solution for frozen pipe burst clean-up is to hire experienced and trained water damage restoration technicians. Water damage that seeps into the floors and drywall causes moisture that will rot the wood on walls and floors. At Sams, our water extraction and anti-microbial application techniques is incredibly effective at minimizing future mold and mildew problems.

If you’re ready for a proper inspection and assessment, contact us today. If you experience a water disaster, don’t fear. We can help.

 

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Super Bowl Party Prep: Get Your Home Ready for the Big Game

It’s that time of year again! The Super Bowl should probably be considered a national holiday, especially with all of the planning we put into the big game! We invite friends over, make snacks, stock up on beverages, all to hang out with friends and family and watch the game (or commercials). There’s something for everyone with the Super Bowl!

This year, the game will be held on February 13th, and we’re all counting down the days to the pinnacle of the NFL season.

Home Super Bowl Party Prep

If you’re planning to host a Super Bowl party, you’ve likely already begun preparing. The snacks, the beverages, the party favors- they’re all important. But so is providing a clean and comfortable backdrop when you invite friends and family over for the game. Let’s face it- after the crazy holiday season and the sloppy winter weather, your floors and furniture might not be big-game-ready. That’s where the Sams team comes in. Don’t wait until the day before the game. Reach out now to enlist the help of the Sams team to get your home in football shape.

You don’t have to complete your Super Bowl party prep alone. We’re best known for our carpet cleaning services. That’s because when our trademark yellow vans show up at your home, you know you’re getting the St. Louis area’s most experienced team of carpet cleaning professionals using today’s latest state-of-the art equipment to breathe new life into your carpets. If your dealing with stains, tears, runs, or any other damage, the Sams team also offers repair services to restore the look and condition of your carpet.

We also specialize in tile and grout cleaning. If your tile and grout is dingy or unsightly, we have a winning game plan for removing soaked in grime that can’t be matched with conventional over-the-counter cleaning products. Sams is also the area’s all star provider of upholstered furniture cleaning. We can extend the life of your upholstered furniture and have it looking good as new.

Post-Party Cleanup to Prepare for the Offseason

Maybe you’re thinking ahead to the post-game. We all know that one guy (we’re looking at you, Uncle George) who can get a little too excited for the big game. If you’re left with stains and spills following your Super Bowl party, Sams is the teammate you need. We’re a phone call away when you’re ready to clean up the after effects of the entire football season, the holidays, and the big game. Kick off your spring cleaning with a call to the pros at Sams Carpet Cleaning & Repairs.

Whether it’s the on-field action, the halftime show, the unpredictable commercials, or the food and beverages you enjoy most, we hope you enjoy this year’s Super Bowl. We’re rooting for you, and a clean house all year long.

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Avoid Floor Water Damage in Your Facility with these Winter Maintenance Tips

This time of year, our feet can be a real problem for the look and longevity of the floors in your business. With regular foot traffic of customers and employees, it’s easy to not notice we’re tracking in snow, dirt, sand, and salt from outside until it’s too late. And all that extra moisture from the snow ends up on your floors.  You need to be extra cautious to take proper care of your floors and keep up with the cleaning so that winter grime doesn’t affect the life of your carpet.

To help with the winter blues, we’ve put together these three tips for business owners and commercial facility managers to prevent water and contaminant damage to floors this winter:

Tip 1: Use Entry Mats to Prevent Floor Water Damage

Commercial entry mats are an excellent way to trap and absorb moisture and dirt. They put a layer of protection between wet and dirty footwear, and your flooring. It’s important to continuously change and clean the mats as well, to ensure they’re always ready to absorb the next wave of traffic. You could also consider hanging a “Please wipe your shoes” sign as a friendly reminder to guests and staff.

Tip 2: Vacuum More Frequently

With icy sidewalks and parking lots there is a lot of sand and salt put down. Of course, salt and sand prevents slips and falls, but it also ends up tracking into your building which can damage the fibers of the carpet, causing frayed ends and other damage over time. The best solution is to increase frequency of vacuuming to remove the small particles that threaten your floors.

Tip 3: Regular Cleaning for Carpets and Hard Floors

In addition to the slush, sands, and salt that make their way into the building, the moisture of the snow will leave a chalky, white residue behind the floors once the water evaporates.  If left untreated, these white stains can be permanent. Flooring is a significant investment, so take care of it with regular carpet cleaning from Sams Carpet Cleaning & Repairs. Our trained professionals can thoroughly and safely remove that winter mixture residue.

As always, Sams Carpet Cleaning & Repairs can help you with a routine Winter Maintenance to keep your environment safe and fresh, and extend the lifespan of your flooring.

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Can You Use Laundry Detergent to Clean Carpet?

As you might imagine, sometimes we get questions from customers debating between hiring a professional and taking the DIY route to cleaning carpets, tile and grout, and upholstered furniture. One of those questions is:

“Can’t I just use laundry soap to clean my carpet?”

The short answer is “No.” But that’s typically followed up with a “Why not?”

So today we’re going to detail the three biggest reasons why cleaning your carpet with laundry detergent is not a good idea.

Laundry Detergents aren’t Formulated for Carpet Cleaning

Would you use body wash to clean your dishes? Or dishwasher tablets in a washing machine?

Of course not!

Cleaning solutions are specifically formulated to clean and not damage the machines they’re used in and the material they’re treating. Laundry soap is designed to be used in washing machines to clean clothing. Using it to clean your carpets can damage owned or rented cleaning equipment and the carpet you’re trying to preserve.

It’s also important to note that not all laundry detergent contains the same ingredients. That means they create variable levels of foam and have a wide spectrum of rinsing requirements.

There’s a Difference Between ‘Smells Clean” and “Is Clean”

If you do decide to take the chance of using a laundry detergent, what you won’t be able to see right away is the residue that is left behind. But it won’t take long for that residue to begin attracting dirt. Cleaning your carpet with laundry detergent could ultimately result in a dirtier carpet, defeating the whole purpose and wasting valuable time and money.

It’s Not Worth the Risk

We get it! We love to save a buck when we can too. But in this case, it’s just not worth it. Your carpet is a major investment in your home. Professional cleaning is a cost-effective way to protect that investment for the long haul.

Call the Sams team instead. Chances are, professional carpet cleaning isn’t as expensive as you think. And it’s way less expensive than replacing carpet that was damaged by cutting corners with rented equipment and laundry detergent.

Still looking to save money? We are currently offering specials on all our residential services. Sign up today to join our mailing list and get access to the latest deals!

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Protecting Your Home from Water Damage

While April Showers will bring May Flowers, they can also bring big trouble for homeowners in Missouri.

Flooding can be a tragic experience for anyone but with a few simple steps and our phone number close at hand, you will be ready for the worst Mother Nature can throw at us.

  1. As the rains pick up and the weather warms, get outside and walk around your home.
    • Check gutters, drains and downspouts for debris.
    • Look for low areas around your foundation which may collect water. Try to fill these areas and slope away from the house.
  2. Check your sump pump and consider adding an inexpensive moisture alarm.
  3. Keep valuables and easily damaged items in your basement in plastic tubs as opposed to cardboard boxes.

Should water make its way into your home, don’t you worry. Sams Carpet Cleaning & Repairs is one call to our 24-hour live service line that will put you in touch with our team of trained and certified Restoration Specialists.  Restoration Specialists will assess your water damage, walk you through the claims process, and provide you with the latest in state of the art restorative drying techniques to leave your home back to its previous condition, clean, and safe.  For more information about our water damage restoration services, check out our page!

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Meet Jake Custer

This month we’re featuring one of our fantastic technicians: Jake Custer! Jake has been with us for years and is a much-appreciate part of the Sams family. Let’s take some time to learn more about him!

Q: How long have you been at Sams?

A: I’ve actually been here nearly 10 years coming up very soon.

Q: How did you first hear about the job?

A: One of my friends was working at Sams and referred me to the job.

Q: What exactly do you do as a Technician?

A: Oh, a lot of things depending on the day. Of course there’s a lot of cleaning, but also repairs, resurfacing floors, and cleaning out air ducts. It really varies day to day. And I like that!

Q: Why is working at Sams different?

A: I’ve always enjoyed art and creating things, so I like how at Sams we make something nice out of something which may not have been so nice. There’s a lot of the satisfaction in leaving a place looking great.

Q: Do you have any memorable experiences from over the years at Sams?

A: Oh, there are lots of stories, but there’s one kind of funny one that sticks out to me. Once, I was working with another employee, kind of a fun, goofy guy, and we were working at the house of an older man, very no-nonsense, probably military. My coworker was downstairs, and I had gone outside, but he didn’t realize I had gone outside, so when he heard someone coming down the stairs, he jumped out to surprise me. Of course it wasn’t me, it was the owner, who just looked at him said “Practice your karate somewhere else.” At Sams we are a hardworking team, but we also are like a family, and a laugh or smile always brightens the day.

Q: When you’re not busy at work, what do you do for fun?

A: Most of my time is with my kids. I coach my kids’ soccer, which is great. Spending time with my family is where pretty much all my spare time goes!

We’re so glad Jake took some time to have this conversation with us, and we hope you enjoyed it too!

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“An Evening Under the Stars” – Supporting Children with Disabilities

Sams is excited to announce that our very own Jeff and Susan Sams will serve as co-chairs for the annual United Services for Children gala which will take place on August 25th at the Ameristar Casino Discovery Ballroom. This year’s theme for the gala is “Magical Moments – An Evening Under the Stars.” Jeff and Susan will join with the United Services community to welcome guests in celebration and gratitude as they raise much-needed funds to help children with disabilities.  The community is welcome at the gala, so save the date for August 25, 2018 at Ameristar Casino Discovery Ballroom.

Jeff and Susan have been longtime supporters of United Services, which recently announced an initiative to build a universally accessible Children’s Museum in Lake St. Louis. The museum will be the first of its kind to be built from the ground up. Both look forward to playing a part in supporting these plans, as well as continuing their advocacy for United Services’ ongoing activities to serve children in the community.

 

FOR IMMEDIATE RELEASE
Contact: Raymond Castile
United Services for Children
rcastile@unitedsrvcs.org
636-926-2700
 

August 25 Gala will support children with disabilities

United Services for Children invites the community to join us for an evening of celebration and gratitude as we raise money to help children with disabilities.

“Magical Moments – An Evening Under the Stars” is the theme of our 35th annual gala, to take place

Saturday, Aug. 25, 2018, in the Discovery Ballroom of Ameristar Casino-St. Charles. United Services will present the Champions for Children award to Joel and Janet Brett. Joel has served many years on the agency’s board of directors. He and Janet have staunchly and cheerfully supported the agency through leadership and hands-on volunteering, always going far above and beyond expectations.

We will bestow the Community Partnership Award to the Renaud Spirit Center – City of O’Fallon. The municipally operated recreational facility has been instrumental in helping us expand our pediatric therapy options, generously hosting our aqua therapy program.

Co-chairing the gala are Jeff and Susan Sams, owners of Sams Carpet Cleaning and Repairs in St. Charles.

Jeff established the business in 1985, serving commercial and residential customers throughout the St. Louis area. He and Susan are longtime supporters of United Services. With their energy and commitment, Magical Moments is sure to be an amazing event.

More than 300 guests typically attend the gala, the biggest annual fundraiser for United Services, a nonprofit agency in St. Peters. Incorporated in 1977, United Services provides pediatric therapy, early intervention and family support services for children with disabilities. The agency is a leader in preparing children of all abilities to reach their full potential.

Please visit www.unitedservicesforchildren.org for more information on the gala, including tickets and sponsorship opportunities.

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