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Woman cleaning up after a water pipe bursts.

What to Do When You Discover a Burst Water Pipe

Posted by Sams Carpet 
· March 2, 2021 

When the worst of winter weather comes to town, the risk of water freezing and pipes bursting comes with it. There are number of very effective steps you can take to prevent water pipes from bursting. But even those aren’t completely fail-safe. If you discover a burst water pipe in your home, there’s little time to sit around and think about how to approach it. You need to move quickly to address the issue and minimize damage.

Here are the 4 steps you should begin taking immediately when you discover a burst pipe in your home.

Step 1: Turn Off the Water Supply and Identify the Leak

When you discover a burst pipe in your home, your first priority should be to stop the flow of water through the pipes. To do this, find the main water shut-off valve. This valve is typically located in a basement or crawlspace, near your water heater. Once your water supply has been turned off, you will still have pressurized water in your pipes. To relieve the pressure and drain the water, open the faucets throughout your home. This is a critical step to preventing additional freezing.

Water from the burst water pipe can sometimes come into contact with electricity. Before entering any flooded area in your home, turn off the power and ensure that the structure of the area you’re entering is sound.

Step 2: Call a Licensed Plummer to Fix the Burst Pipe

The moment you’ve discovered a burst water pipe isn’t the time to debate whether or not you need professional help. You do. A professional plumber will assess the burst pipe and determine if repair or replacement is the most appropriate course of action.

Step 3: Remove Items from the Area to Prevent Additional Damage

After you’ve turned off the water supply and contacted a professional to address the burst pipes, it’s time to mitigate additional damage to furniture or other materials in the room. Some items will be salvageable, and others will not. Items you keep should be wiped down with a clean cloth to remove any moisture.

Sams has put together a list of Quick Action Safe Water Clean-Up Tips at the bottom of this page to ensure you’re taking the right safety precautions before cleaning up after a burst pipe or other water related emergency.

Step 4: Contact Sams for Restoration

Burst water pipes can put you and your family in greater risk of mold and mildew exposure if you don’t correctly address the water damage. Sams provides 24-hour water damage restoration services to home and business owners in St. Charles and St. Louis Counties. That means no matter when you discover your burst pipe, you can reach out to our team at 636-949-8229.

Our technicians are formally trained in water restoration and have the experience and knowledge to quickly remove water from the air and building materials in your home, reducing the chances of mold and mildew. Our company is fully insured with an emphasis in Liability and Mold. We can work directly with your insurance company, or provide a competitive proposal if water restoration isn’t included in your insurance policy.

After the restoration process, we can also identify and advise on the construction repairs needed to return your home to its prior condition. When a water pipe busts, time is of the essence. Acting quickly can minimize the risk of further damage and health issues for you and the people you care about.

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Water pressure running at low temperature to prevent pipes from freezing and bursting

5 Tips to Prevent Pipes from Bursting in Cold Weather

Posted by Sams Carpet 
· February 15, 2021 

Between freezing rain, snow, and low temperatures, the winter brings with it plenty of reasons to look forward to spring and summer. Among the most frightening risks we face this time of year is the possibility of pipes in your home or business bursting. Burst pipes bring water damage and major unplanned expenses.

While there’s no way to guarantee you won’t have a water pipe burst on the coldest days of the year, there are a few preventative measures you can take in advance to minimize the odds.

5 Tips to Prevent Pipes from Bursting in Cold Temperatures

Tip #1: Keep at-risk pipes warm

When temperatures dip, the pipes most at risk of bursting in your home are those near outside walls or windows. One way to prevent bursting is to keep those pipes warm. Insulating accessible pipes is a relatively affordable and practical way to keep them warm enough to prevent bursting. There are a number of other products available too, including heat tape and electric heating cable designed to keep pipe temps up and minimize the risk of freezing and bursting.

Tip #2: Allow warm air to circulate

Most people don’t consider the pipes under their kitchen or bathroom sinks to be at risk of bursting. After all, they’re inside your home where you’re keeping the temperatures nice and toasty. But because they’re frequently located along exterior walls and spend most of their time behind closed cupboard doors, they do face the risk of freezing. On the coldest days of the year, it’s a good idea to open up cupboard doors to allow the heat from your home in to warm the pipes. We also recommend keeping your interior house doors open to encourage warm air circulation throughout your home.

Tip #3: Run your faucets at a trickle on cold days

Have you ever noticed that lakes freeze before rivers in the winter? That’s because one of the best ways to prevent water from freezing is to keep it moving. If you have exposed pipes at risk of bursting, determine which faucets they are distributing water to. Once you’ve identified the faucets, turn them on and leave them on. Even running water at a trickle on a cold day can keep it moving through the pipes enough to prevent freezing and bursting.

Tip #4: Keep the building’s internal temperature up

A penny saved is a penny earned. We get it. But one of the most dangerous things you can do on the coldest days of the year is dial back your thermostat to keep your furnace from running nonstop. The few dollars you save on heating bills will not add up to enough to cover the cost of a burst pipe. If you’re planning to be away from home for multiple consecutive days in the winter, do not turn your furnace off while you are gone. Experts recommend you keep your thermostat no lower than 55 degrees Fahrenheit to prevent a plumbing disaster while you’re away.

Tip #5: Keep cold air out

Cold air is the enemy when it comes to preventing your pipes from bursting. So any steps you can take to keep it from entering your home will protect your plumbing system. Add insulation to attics, basements, and crawl spaces. Look for openings around windows and doors and seal any cracks or gaps where cold air can make it into your home.

What to Do if a Pipe Bursts

Sometimes, even when you’ve taken all the precautions, the unthinkable happens. If you do identify a burst pipe in your home, your first call should be to a local licensed plumber who can diagnose the issue, repair the pipes, and prevent further damage.

Your second call should be to the Sams team. Our professional water damage restoration services are available 24 hours a day, 7 days a week, 365 days a year. We’ve perfected the water damage restoration process and know exactly how to safely clean up existing damage without causing additional harm. The Sams team has helped families and businesses throughout St. Charles County and the St. Louis region make the best out of a bad day, and we can help you too.

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Red wine spilled on the carpet that needs to be cleaned before it leaves a stain.

Dos and Don’ts of Cleaning Red Wine Spills on Carpet

Posted by Sams Carpet 
· February 8, 2021 

There’s nothing quite like a glass of red wine to take the edge off and decompress after a long and stressful day. That is until a stray elbow or inattentive pet sends that red wine flying and a carpet spill adds to your workload and worry. In most cases, a red wine stain can be removed from carpet, but there are dos and don’ts to follow to make sure you get the stain out without making it worse.

DO: Act quickly to remove the red wine stain

Time is of the essence. The longer the red wine has to seep into your carpet, the more difficult it will be to remove. Start by blotting the area with a white or light-colored cloth to remove as much of the liquid as quickly as possible. To blot, apply downward pressure with the heel of your hand to absorb as much of the red wine as possible.

DON’T: Rub the stain into the carpet

There’s a fine line between gently blotting and rubbing. Instead of pulling the red wine out of the carpet, rubbing the spill will cause it to seep further into the carpet, increasing the likelihood of irreversible damage. You also want to avoid using towels with a color or a print. The dye from the towel could transfer to your carpet leaving you with additional unintentional staining.

DO: Use high quality products intended to clean red wine carpet stains

If you’re a past Sams customer, you’ve received a free bottle of Outta Sight spot remover. There’s a reason we give this to all our customers: it works and it’s formulated to get the job done without damaging your carpet. Follow the instructions on the bottle to gently and safely remove the red wine spill from your carpet.

DON’T: Reach for readily available over-the-counter products

When standing face to face with a red wine spill, your first instinct is to take care of the mess. Sometimes that can cause you to reach for a readily available chemical in your cleaning supply stash. Resist that temptation. If you don’t have Outta Sight spot remover on hand, try using warm water in a spray bottle and blotting the stain with a white rag. Definitely don’t use any cleaning solutions that aren’t intended for use on carpets. Even the carpet cleaning chemicals you find in stores are typically low-quality, and can end up doing more harm than good.

DO: Call Sams Carpet Cleaning and Repairs

The best solution is to enlist the help of a professional. We work with carpet every day, so we understand the impact of specific spills and know how to approach the spot without damaging the carpet or leaving behind a residue that attracts additional dirt and soil.

DON’T: Take on a stubborn red wine carpet stain alone

If the safe DIY solutions we’ve suggested above don’t get the job done for you, don’t make the problem worse by trying more drastic cleanup measures. The carpet in your home is a major investment. Making the wrong move in cleaning a red wine spill could cause permanent damage leading to unnecessary cost of repair or replacement.

Accidents happen and are often unpredictable. But you don’t have to live with a permanent reminder of them. When an accidental red wine spill happens to you, you’ve got a team of experts on your side. Contact the Sams team to turn your would-be wine stain into a distant memory.

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Affects of COVID-19 on St. Louis workplace behaviors

St. Louis Companies Prioritizing Disinfection for a Healthy Workplace

Posted by Sams Carpet 
· February 1, 2021 

In their recent State of the St. Louis Workforce report, St. Louis Community College revealed that among the many operational changes that St. Louis area businesses have made in response to the COVID-19 pandemic, increased commercial cleaning and disinfection leads the way. In fact, 75% of companies surveyed report that enhanced workplace cleaning and disinfection are a top priority as they aim to provide a safe workplace and keep their staff healthy.

Affects of COVID-19 on St. Louis workplace behaviors

 St. Louis Community College “State of the St. Louis Workforce” 2020 Report.

Every year, the winter months bring with them drier air, allowing viruses to transmit more easily, and increasing the likelihood of getting sick at work. This year, that danger extends beyond the typical cold and flu concerns. In this blog, we’ll explore the role you can play in ensuring a safer and healthier workplace for your team by making disinfection services from Sams a part of your operational plan.

Clean is No Longer Clean Enough

Traditional commercial cleaning services take care of vacuuming and dusting, as well as cleaning bathrooms, kitchens, and other common areas, and then call it a day. While this approach is a fantastic way to make your office look its best, it doesn’t necessarily get the job done when it comes to killing viruses and reducing the spread of infection.

That’s where the team at Sams comes in. Our commercial disinfection process uses high powered ULV disinfecting fog with an EPA-certified broad spectrum disinfectant and virucide to remove all contaminants from both the air and surfaces in your facility. The end result is a safer working environment and a workforce that knows you care about their wellbeing.

How the Disinfection Process Works

As a locally owned and operated IIRC certified firm, Sams has been disinfecting commercial spaces in the St. Louis area for more than 30 years. Our commercial disinfection process is really a finishing touch to your already established cleaning routine. Prior to our arrival for disinfection services, it’s important that all hard surfaces be wiped down with disinfectant, all carpets, drapes and upholstered materials be vacuumed, and hard floors be swept and mopped with a disinfecting cleaning solution. Remove everything from the counters. Any food, coffee pots, and utensils that are exposed openly should be stored in a safe closed area.

Once on site, our team will professionally deep clean and disinfect all carpeting and upholstery. We’ll also provide a thorough cleaning of the air ducts and vents in the building to minimize contaminants lingering in your HVAC system. We’ll then move on to cleaning tile and grout. Finally, we’ll use our high-powered foggers with EPA-registered disinfectant spray to completely decontaminate the area. After we’ve completed the disinfection process, there’s a recommended four hour vacancy period before people can return so that the disinfectant properly settles into all surfaces.

Contact the St. Louis’ Area’s Commercial Disinfection Pros

It’s important to note that disinfection is not a one-time fix. It can be incredibly effective at reducing workplace contaminants but needs to be a part of your regular cleaning process to have the greatest impact. Contact the Sams team to make commercial disinfection a part of your facility’s overall cleaning plan.

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Woman pointing out dusty ducts to Sams cleaning technician.

Clean Dusty Air Ducts to Improve Your Indoor Air Quality

Posted by Sams Carpet 
· December 31, 2020 

You vacuum your carpet and have it professionally cleaned on a regular basis. All surfaces are regularly dusted.  Your tile and grout shines and your countertops sparkle. Yet dust continues to find its way back in, and it’s a never-ending cycle. Perhaps it’s time to consider having your dusty ducts cleaned.

Sometimes, the need for air duct cleaning is apparent when you look at your supply and return vents. Other times, it’s not as clear what’s lurking in the walls of a building without a more thorough inspection. But even when the signs of dirty ductwork are less obvious, you would be surprised how much dust and debris is inside them.

In this blog, we’ll explore some of the advantages of air duct cleaning in a home or office building, and explain Sams’ proven and simple process for safely cleaning ducts and minimizing contamination.

How Duct Cleaning Improves Air Quality

One of the primary reasons customers reach out to Sams for air duct cleaning is to improve air quality. Every particle of air in your home or business travels through your HAVC system multiple times each day. Air circulation by itself is a good thing. But when that air is travelling through dirty ductwork, it has the opportunity to pick up contaminants as it travels.

Contaminated air isn’t something any of us should be breathing. But if someone in your home or office is particularly sensitive to dust, pet hair or dander, or other pollutants, it could be making them sick. Having air ducts professionally cleaned is critical to ensuring the health and safety of your family or employees.

Save Energy, Save Money

Beyond health and safety risks, dusty air ducts can cost you more in energy usage and lead to premature system failure. Contaminants in your heating and cooling system reduce efficiency, forcing the system to work harder. Even with the use of filters, dust and dirt can build up in your system and shorten the life of your expensive HVAC equipment. Clean systems are more easily able to maintain your desired comfort level by expending less energy, which means greater energy cost savings for you.

The Sams Dusty Duct Cleaning Process

The Sams team are experts when it comes to cleaning dirty and dusty air ducts. We employ a powerful, truck-mounted system to remove all the debris from your supply and return ductwork without turning it loose in your home. The system features a powerful rotating brush that scrubs the walls of your ductwork, removing stubborn dust buildup along the way. The dust and debris travels through the hose directly to our truck outside, ensuring your home is left clean and uncontaminated.

Depending on the size of the building and the amount of buildup in the ducts, we can typically have your entire HVAC system cleaned in 1½ – 4 hours, minimizing downtime for your HVAC system. Once the ducts are completely clean, with client approval, we apply an EPA-registered anti-microbial disinfectant to limit future growth of mold, mildew, and other bacteria, at no additional cost.

You don’t have to live with dusty ducts. While taking on your entire ventilation system might seem like an insurmountable cleaning task, it’s just another day at the office for the Sams team. Contact us to learn more about our duct cleaning services or to schedule you’re a duct cleaning appointment for your home or office today.

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3 Reasons the New Year is the Perfect Time for Carpet Cleaning

Posted by Sams Carpet 
· December 29, 2020 

As the holiday season comes to a close, we turn our attention to new beginnings and the start of a new year. Many people use the new year as an opportunity to set resolutions in their personal and professional lives. It can also be a great time to give your home a fresh start with a professional carpet cleaning. In this blog, we will detail three reasons why the new year is the perfect time to have your carpets professionally cleaned by the Sams team.

Reason 1: The Holidays are Messy

The period of time between Thanksgiving and New Year’s Eve is a whirlwind. And while it’s a time for making memories with family and friends, it can also create some memories that are better left forgotten. Very few of us have a dining room large enough to seat all our holiday guests. So it’s not uncommon for impromptu dining areas to spring up in other, often carpeted, areas of the home. In hindsight, putting the kids’ table in the living room might not have been your best idea this Christmas. But the damage is done.

That’s where Sams comes in. We have the tools and expertise to bring your carpets back to life. If it’s been a while since you last had your carpet cleaned, you’ll be amazed at our team’s ability to transform your carpet into like-new condition again. In addition, Sams specializes in removing stubborn stains left behind from your holiday celebrations. You don’t have to live with (or cover up) that wine or food stain from Christmases past any longer.

Reason 2: It’s the Time of Year for Fresh Starts

We’re all spending more time at home these days, so perhaps you’ve decided to make a new year’s cleaning resolution. Like all resolutions, it will require a plan to be successful. Start by listing all of your household cleaning chores, and determining how frequently each task needs to be performed.

Of course, carpet cleaning and tile and grout cleaning should be at the top of the list. The floors of your home are the foundation upon which your family’s life happens. Professional carpet cleaning ensures that the rest of your cleaning tasks build upon a fresh canvas. While deep carpet cleaning and tile and grout cleaning won’t need to happen at the same frequency as vacuuming, dusting, and mopping, it’s important to plan ahead to make them part of your schedule. We recommend that carpets be cleaned at least twice a year, and tile and grout be cleaned on an as-needed basis.

Reason 3: It Will Save You Money in the Long Run

How long does carpet last? The answer to that question depends on a lot of things like the quality of carpet you have, what room the carpet is in, and how heavy the foot traffic is. But another big factor that determines the lifespan of your carpet is how well you take care of it. Routine vacuuming is of course critical to the long-term care and upkeep of your carpet. But having your carpet professionally cleaned on a regular basis has been shown to add years to its life, saving you on costly replacement.

As your family enters this time of new beginnings, the Sams team wishes you a safe, healthy and prosperous new year. As you encounter life’s predictable (and unpredictable) messes in the coming year, turn to the Sams team to help you through them. From upholstery and rug cleaning to water damage restoration and duct cleaning, we’re your partner in keeping your home safe, healthy, and beautiful in the coming year.

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