Dennis Mierkowski has been a part of the Sams Carpet Cleaning Family for 30 years. That’s right, you read that correctly. He has been with us from the beginning, when Sams Carpet Cleaning & Repairs started out of Jeff Sams parent’s home, and has been with us every step of the way. He shows passion, integrity, exceptional work ethic and dedication with everything he does, and we feel honored to have him as a part of our team. Having an employee like Dennis is truly a blessing. Every day he walks into work with a smile on his face and a greeting for everyone around him. To celebrate his 30th anniversary with the company, we wanted to highlight Dennis and hear his experience and memories with Sams over the years.
Dennis is a carpet technician who has known Jeff and his family most of his life, and when he saw Jeff starting Sams and needing employees, he stepped up to help. 30 years ago when he started at Sams, he became hooked. Here’s a little Q&A we had with Dennis to learn more about his years with Sams and some of his favorite stories.
Q: Why Sams? What makes Sams different and special?
A: To be happy you have to like what you do, and I LOVE what I do at Sams. I love the people I work with, I love working with Jeff and seeing his passion and dedication to customer satisfaction, which is something that is important to me. I can’t explain to you that amazing feeling when a customer recommends a friend or family member to us. It takes a lot of trust and confidence to allow someone into your home, and that trust is something I want to build with each and every customer. When I leave a home, I know I am leaving behind a clean environment, and that is something I can be proud of. It’s important to me for a customer to be happy and to call back for future service.
Q: What is something you are most proud of from your years with Sams?
A: There have been many times we’ve been called and the customer said they thought it was time to replace their carpet, but first they wanted to try cleaning them to see if that would help. After cleaning the carpet, the customers are thrilled and said that it’ll save them from replacing the carpet! That’s our goal, to provide quality service and help customers with whatever they might need.
Q: Any funny stories?
A: I don’t know about funny, but something I think is the longevity of many of my clients. Some of my long standing client’s children are now calling me to come clean their homes! It’s always fun to hear, “I remember you cleaning my parent’s floors when I was a child and now I need mine cleaned!”
Q: Do you have any memorable experiences with Sams?
A: Probably 15 years ago or more, we received a phone call from Nelly. He had just purchased a house in Lake St. Louis and he wanted to get his carpets and floors cleaned before MTV Cribs came out to film. I knew who Nelly was, but didn’t really know him. I went out to his house and talked to him for awhile, but didn’t realize he was Nelly until after he left and I was talking to his mom! It was a pretty crazy experience to sit with my friends watching his episode of MTV Cribs and say, “that’s my work, I cleaned that, that’s also my work!”
Thank you to Dennis not only for his YEARS of service and amazing attitude, but for taking the time to be interviewed for our first employee spotlight! Stay tuned for future blogs highlighting our wonderful employees.
*We’re exciting to announce that we are growing! We are looking to add new members to our Sams Carpet Cleaning and Repair family. If you are interested, check out our careers page HERE.*
It’s officially Spring, and with Easter right around the corner, this is a time to spiritually reflect on families gathering and spiritual awareness in our lives during the Easter season. For us, it’s a time to gather with our families and remember the meaning of Easter. At Sams, we clean for many churches, including all religious denominations and affiliations, but we recently cleaned for Grace Church in Maryland Heights, which is always a wonderful experience, with the nicest staff.
A church the size of Grace Church has thousands of visitors each week between their Wednesday, Saturday and Sunday services, worship groups and prayer meetings, bible studies and activities, which means that their floors need some attention. That’s where we come in! We cleaned the church, office space and guest house to ensure the carpets and tiles were clean, shining bright and healthy.
Grace Church is all about the community. Their congregation is made up of countless small groups that meet with different agendas but one mission, to build each other up. It is our mission to provide a service for these people and to help them to enjoy their space and maintain its pristine condition.
If your church, worship space, office or building is in need of a cleaning (from carpets to tiles to air ducts to water restoration, stain removal and more), we would be happy to help! Give us a call today to schedule your appointment or to learn more about our services.
Look down! That’s what your customers tend to do when they enter your business. Studies have shown this to be true, so when they look down, what are they seeing? Is it sparkling tile that’s free from debris and residue, or has your tile seen better, cleaner days? Remember when you built your business, and you took time and great care to choose just the right tile, design and color? It’s probably pretty important to you that it stay that way, and the Sams team can help you out!
Have the dingy days arrived?
Chances are, you have many feet touching your floors on a daily basis, and traffic in your business can be pretty hectic at certain times of the day. Spills can happen quickly. Muddy shoes can bring the outside in. You name it, it probably has happened on your tile floor. But why does it get so dingy looking? There are a few common reasons for this:
Tile and grout are very porous, meaning dirt is absorbed easily. As people walk on it, dirt can get even more ground in, and discoloration follows. Your once ivory tiles are now 50 shades of something dirty.
Routine floor cleaning, particularly sweeping and mopping, will remove surface soils, but as time passes, this process will leave residue that becomes embedded into the tile and grout. While this step is important to perform on a daily basis, it’s not enough for the long-term life and beauty of your tile floors.
It’s a fact that commercial buildings see a lot of footprints, which leads to dirt, wear and tear. High traffic areas will be the first to reveal their dirty side, and when it comes to restrooms, you know what kind of spillage may happen there!
It’s true – to make your tile and grout sparkle, you’ll need more than just a sponge. How we tackle it, and how frequently you’ll need us, depends on many factors, so we’ll help you determine what’s best for your particular situation.
The Sams process involves a thorough procedure which penetrates deeply into the surface of your tile and grout to eliminate dirt, mildew, and other contaminants. But before any machinery touches your floors, we’ll perform an inspection to identify any damage we may need to address, or any areas of special concern you may have. We’ll sweep and vacuum to remove loose dirt and dust, and then apply a pre-conditioner to break down oils and stains. That’s something a mop and sponge – or even consumer grade floor cleaners – can’t do!
Here’s where the muscle comes in. Your floors are scrubbed with high-powered brushes to remove stains and even get rid of traffic patterns that appear in the tile over time. You know, like that “track” of dirt you can see going down the hallway. Everybody gets them, and Sams can take care of it! Finally, we perform a pressure cleaning process with a rotary hot water extractor. This leaves the area clean, fresh, and something you can be proud of! We can even apply sealant to help prevent future stains.
Regular Care for your Tile and Grout
Ongoing activities such as daily vacuuming, sweeping and mopping, as well as quick attention to spills and stains will help extend the life and looks of your tile floors. But there’s only so far you can go with a broom and scrub brush. Sealing the tile grout is great for keeping moisture and dirt from penetrating into the floor. You will be so amazed at how much easier it is to clean spills off your floors once the grout has been sealed. Let Sams do the dirty work for you! Not only will you get a beautifully clean floor, you’ll get the Sams experience of the best technicians, the highest quality cleaning products and processes, and service you can count on. We appreciate an opportunity to be welcomed into your business!
If you haven’t seen our Discover St. Charles video, grab a cup of coffee or a bowl of popcorn, and get to know us! We had a wonderful time with Discover St. Charles and we appreciate the opportunity to highlight our business.
Now, we know it’s a long video and not everyone has 23 minutes to spare, so we decided to highlight some of the key topics discussed in the video. Here are the areas: Our Start, Services, Water Restoration, Oriental Rugs, Air Quality, Story Time and the St. Charles and St. Louis Community. Let’s dive in!
The Making of Sams:
First of all, a questions we are often asked: how did you get your start?
It all started in 1985, a year after Jeff got out of school. He saw a need for the carpet cleaning business and took it upon himself to make it happen! He rented a machine and started cleaning the houses of friends, family and neighbors. He saw a big difference and the happiness and joy he saw on the faces of customers, that’s when he was hooked. Jeff became interested in learning more about carpets and the carpet cleaning business. He went out and got certified, became an expert on cleaning carpets and the construction of carpets. After a couple years, Jeff was able to purchase a truck mounted system.
In the beginning, it was just Jeff, his mom and dad! You can definitely say it has always been, and will always be, a family business. At that point, he started hiring great employees who helped him to build the company and continue to grow.
Jeff and Susan met in 1985 and got married in 1990. When they first met, Susan was going to school to get her bachelor’s degree and was gaining experience in the corporate world. As the family business continued to grow, Susan and Jeff decided to take a risk and for Susan to join the Sams team, full time. She was able to bring her knowledge and skills to the company through marketing and the management side of the business. Susan loves networking and going out into the community, talking to customers, speaking at events, etc., and was a major asset to the team.
“When Susan joined the business, she began networking and made a massive improvement in the company. She was out there every day promoting, and is still out in the community promoting Sams Carpet! She has assisted with marketing and growing the company. Thanks to her, we have grown our business to the next level,” said Jeff.
We are now up to 32 employees with different roles, ranging from carpet repairs, carpet cleaning, office managers, operations managers, and more. Without them, we wouldn’t be as strong, and we feel incredibly lucky to work with such a talented group.
Over the years, the needs and wants of the St. Charles and St. Louis community have changed, and it was important to us as a business to grow and meet those needs. We have added services over the years to best serve our clients and we will continue to grow in order to provide the best for the community.
Our Services:
We service throughout the St. Louis metropolitan area, and we treat our customers so that they can be part of our family as well. After all, it means a lot to us that you opened up your doors and homes to us and we want to treat you like family. We are open 24/7, 365 days a year. We are here when they customer needs us. They don’t need us a month from now, they need us yesterday and that’s why we built this company to provide those services when an emergency or situation comes up.
This is one of our services that many people don’t know we offer! In case of water damage, we should be your first call. So what does the process look like?
After giving us a call, we send a technician out, within minutes, to your house or business. The technician will get inside, assess the severity of the situation and get a crew out to begin work.
The sooner we get the carpet and furniture dry, the better chance we have of saving your belongings. We will set up drying equipment to help dry out the space and then we will run testing, including moisture readings, to find out exactly how much moisture is in the air and in the walls so we know where the place the equipment and how much equipment is needed. Once we set everything up, we come back on a daily basis to monitor the equipment and ensure we get everything dry.
Once everything is completely dry, we put back the carpets, the furniture, replace the drywall, re-stretch the carpets, clean the carpets, etc. The quicker we get everything dried out, the best chance you have of no mold or serious damage.
Water restoration is something you hope to never deal with, but in case a disaster occurs, now you know who to call!
Air Quality:
Not only do we want to take care of your carpets, but we also want to take care of the entire living environment inside your home or business. We often receive phone calls from people with allergies who are looking to improve their air quality. We come in and not only clean the air ducts, returns and vents, but clean the entire system, which will greatly improve the air quality. At Sams, we have a great, high quality brush system that runs through our truck and goes through your system to extract everything. It brings it outside so that we are not generation anymore dust or allergens inside your home.
After doing construction or remodeling your home, you should consider having your air ducts cleaned out. All that dust and building material has found a way into the system and will build up, causing problems. Even for new build houses, this is an important step to improve the air quality.
Fine Rug and Area Rug Cleaning:
French Town Rug Cleaning Company is a division of Sams Carpet Cleaning & Repair that focuses on the proper care and maintenance of your fine rugs. We know that your rugs are exposed to wear and tear, and over time, spot cleaning and vacuuming is just not enough. That’s where we come in!
FrenchTown Rug Cleaning is one of the few fine and area rug cleaning companies certified as a Master Rug Cleaner, which is the gold standard in training and certification for rug cleaning professionals. We have a rug cleaning plant here, in house, so we will treat each and every rug by hand, with care. From $200-$20,000+ rugs, we clean them all!
So what’s the process to cleaning a fine rug? First, we determine what kind of rug it is so we can determine the best course of action for cleaning it. Depending on the type of fibers and how well it’s put together, we will determine the best cleaning method. It’s a process, each and every rug is hand cleaned, which takes longer because of the care behind cleaning them.
After cleaning, we send them to our drying room, then wrap them up and deliver them back to our customers. We offer pickup and delivery of the rugs, or you can drop them off to our store, whatever works best for you! We have a 10-15 day turnaround on rug cleanings.
Not only are these rugs usually expensive, but they can also be antiques, handed down from generation from generation. We’ve had rugs that people have told us the family history. “I’ve had this rug my entire life, and I’m going to now pass it on to my son. We want to wrap it up and send it to New York.” The history and story behind each piece is truly amazing!
Storytime:
Speaking of stories and history, over our 30 years in business, we have heard many funny, and horrible stories. We often receive the panicked phone call when a bottle of wine has been spilled on the carpet, when a can of paint falls down the stairs or a dog tearing up the house.
One of the phone calls we receive the most often is from kids who call us to clean up the carpets before their parents come home from out of town. Looks like they hosted a real wild party and are looking to cover their tracks!
Restoration stories always stick out to us. We once received a call from someone who came home from being out of town, and when they pulled into their driveway, they could see water pouring out from under the front door. The washing machine on their second floor broke, and water was rushing throughout the house. When we get those phone calls, the panicked, emergency situations, our first goal is to calm the customer and reassure them that they will be taken care of.
St. Charles and St. Louis Community:
We LOVE our community! It has been amazing over the years to see the support the community has given to us as a small, local business, and we look to help other local businesses to grow. Susan is a member of the Greater St. Charles Chamber of Commerce, and was previously the Chairman of the Board. As our business continues to grow, we want to help our community. Participating and volunteering our time is important to not only us, but also to many of our employees.
Business relationships are important to us. We have built a great relationship over the years with local businesses like Lindenwood University, the Peabody Opera House, Scottrade Center, and more.
We hope you enjoyed getting to know us on a more personal level and allow us the opportunity to dive deeper into a few of our service areas. Interested in learning more or scheduling an appointment? Give us a call! And don’t forget to check out our current specials.
While you’re staring at the ripped seams and the stains that won’t remove themselves, you should be contemplating the carpet cleaning or repair company that will be best to contact. If you don’t take anything else from Sams, remember this remedy – utilizing a good, professional carpet repair service company is the care and commitment your carpet needs. There are a few reputable recommendations that you should look for when determining what carpet service to use. At Sams, we give you assurance that you’ll be fully satisfied with a job well done. We are committed to technical excellence and friendly professionalism. Very often, it’s difficult for a homeowner to determine if a professional has the ability to do a proper job. For this reason, Sams recommends only hiring trained technicians to ensure satisfactory service. To further assist in the selection process, Sams has put together a list to aid you through your home’s restoration period.
Choose a Company That Fights Health Hazards
Don’t just pick up the phone when your kids decide to drop their popsicles on the floor, but schedule routine visits with your cleaning service to prevent airborne pollutants from becoming a problem. Good carpet cleaning doesn’t just do away with stains, but good cleaning rids your carpet of contaminants to help with your breathing and overall home health. Sams understands that sometimes it’s the things you can’t see that causes problems in your home. More dirt than you can imagine builds up and interferes with your air circulation. Look for a company that employs experienced technicians that cater to the importance of designation and how to attain it.
Consider the Carpet Cleaning Process
As a homeowner, you have several options when choosing the type of carpet cleaning method you feel is suitable for your space. Some cleaning companies utilize particular cleaning patterns, such as steam cleaning treatments, that call for a drying time. Other companies may use a dry treatment that allows you to walk on the carpet when the process is done. At Sams, we apply the latest technology to make sure that your carpet is pre-treated for stains or smells. We perform a water rinse to remove residue to ensure that your carpet stays cleaner longer. Before our team leaves, we will groom the carpet pile to assist in the drying process. Choose a company that accommodates your family during the process.
Hire Certified, Trained and Skilled Technicians to Treat Your Home
Your home is a significant investment and you want to hire a company with a qualified trained team to make sure your warranties and life of your flooring is good for many years to come. But you also want convenience that you can count on, and that’s exactly what you’ll receive when you call Sams. We only ask for one thing when you contact us: allow us to take the responsibility and stress off your shoulders. The company you use should supply you with a skilled team to get the job done and get it done right! At Sams, we are committed to excellence and professionalism with every visit that is scheduled. Not only are we equipped with the best equipment and techniques, but we are covered. We are Insured and Bonded, and a Certificate of Insurance is available upon request. Call around and get quotes from several companies, and inquire about whether they’re insured or not.
Now that your search is over, we encourage you to give us a call. Sams can ensure you ease when using our services. We don’t just care about your carpet, we care about our people and your home. We take invitations to our customers’ homes or businesses seriously, because we understand home is where the heart is.
If you have any pets, it’s safe to say that your home has probably suffered from a few battle scars. Our four-legged friends are part of the family, and just like family, pets can become a pain. Humans are very hard on carpets as well, but pets tend to participate in the damage at times. Dogs can dig or chew holes in carpets, and cats use their claws on carpets and furniture to create the perfect scratch pad. The results of a scuffed surface are visible on carpets and furniture, but there are ways to repair without spending much time, effort and money. Lucky for you, there are a few options for repair.
Cut that Carpet
This is our go-to method for carpet repair. We will completely cut out the section of the carpet and replace it with a piece of donor carpet. Ideally, we would utilize leftover carpet cuts from your builder if possible. You can always source the carpet from the back of a closet or inconspicuous space that closely resembles the carpet that’s being replaced. This also works for holes, burns, stains (you know, potty stains, hair balls, etc.) and fading.
No Potty on the Pad
Going potty can become a problem when it’s the carpet that’s being utilized instead of the outdoors. Pets are creatures of habit, and if their owners aren’t aware of their pets routines, this can ruin the property. When these accidents happen many times on the carpet, the urine is absorbed through the surface and saturates underneath the pad. This tends to happens when your pet continues to go in the same spot. If the stain is still wet, cover the spot with paper towels or white cotton towel under the soiled area. Stand on this area until it’s barely damp then rinse clean with water and blotting dry. Follow up with our Sams “Outta Sight” Spot Remover and you’ll forget the stain ever existed! If the stain is already dried, we can detect pet areas using ulv lights to identify pet stains and determine what method will best remove that stubborn stain. Do you have a repeat offender of accidents in the house? We can go in, pull up the carpet to clean/seal the subfloor, replace padding and clean and treat carpet as well as backing, and then restretch carpet.
Re-Seam
If your pet is one of those “diggers” trying to bury his bone or dig a hole to China, you might notice that the carpet is coming apart at the seam. We have a process that will bond the carpet seams back together! This will save you money on new carpet and will get your damaged carpet back together in no-time. That digging might be good exercise for your pet, but we don’t enjoy it happening on our carpet and furniture!
Get Rid of the Stink You might get the carpet spotless, but notice that there is still a distinct odor. This just might be one of the most frustrating things! What you might not know is that we have several odor control services that will get your house smelling like a daisy (or at least not like we dog). We offer Enzyme treatments , which will quickly hunt down and kill odors in your home. We also use an Ozone machine that purifies the air in your home. Filters alone can’t stop many indoor pollutants for goodness sake, put down that can of air freshener.
Although these are useful tips, as always, Sams is here to help with any questions or concerns. Our team consists of trained technicians who performs proper inspections to identify the best course of action to clean stains, remove odors and repair the carpet. We are committed to excellence and professionalism, and we want you to have all the information you need to make educated decisions for your home. We’re here to help restore the value in your home, and we’re starting at the surface.
Feel Free to contact us at any time. Don’t let Fido’s accidents ruin your day, we can help!
So imagine you’re standing in the checkout line at the grocery store. You’re waiting for a price check on your three pound bag of kale when you spy a carpet steam cleaner in the corner, ready to be rented.
You think to yourself, “It’s been since Y2K that I’ve cleaned my carpets. Maybe it’s time.”
So you fork out the dough, cart the monstrosity home, call the neighbor kid over who wants to be an astrophysicist to get it running, sweat like the pilot in Airplane!, haul the thing back to the store, wait another fourteen hours for it to dry, only to realize three days later that that patch in the carpet that Fluffy has been using for a litter box might as well be used as a litter box.
The stain is still there.
A lot of times, the fruitless folly of self-carpet cleaning is the deciding factor to calling a professional to do a professional level job.
But now comes the big question: do you want steam cleaning, or dry cleaning?
First, you should know the difference. Steam cleaning is just what the name implies: the use of very hot water helps remove the stains in a carpet. By using Truck-mounted equipment can produce a very hot water combined with pretreating carpet to break up stains and soil, rotary machines are also used for agitation, followed by a clean water rinse to leave your carpets fresh and residue free. The now dirty liquid is sucked out of your carpet into a waste system in the truck, leaving your carpets refreshed and clean.
Dry cleaning uses almost no liquid at all. Instead, solutions are spread onto the carpet, breaking down all dirt that it comes in contact with. After resting in the carpet, the residue is vacuumed up, leaving your carpet rejuvenated.
And now the $64,000 question: which one is better?
That depends. We know… two words you didn’t want to read. Steam cleaning is our go-to method at Sams Carpet that we use the most often, we do dry clean when necessary, especially for upholstery furniture. But really, it’s up to you!
If you are looking to get a light carpet cleaning on a Friday for that holiday party on Saturday and just need surface of the fibers cleaned. Dry cleaning could be a better bet as your carpets are instantaneously usable after a dry cleaning.
However, if you have crawling children, dirty feet running in your home, dogs, ferrets, or Fluffy the incontinent cat running around, and need a thorough cleaning you may want to choose the steam cleaning. The carpets may take longer to dry, (air movement can be used to dry carpets quicker but the overall results there is no comparison. You can check out your carpet’s manufacturer recommendations to assist your decision and you may find that most manufacturers prefer hot water extraction cleaning.
Regardless of which method you choose, Sams Carpet Cleaning and Repairs has you covered. For over 30 years, Sams has been the leader in serving our commercial and residential customers. We love what we do, and we are committed to your satisfaction. Call us today for all of your carpet and upholstery cleaning needs!
There are many instances of people uttering famous last words.
“I regret that I have but one life to live for my country.”
“Say goodnight, Gracie.”
“We don’t need to hire a professional painter.”
Sure you don’t. Except now, not only do your walls look like a topographical map, but your carpet has the appearance of the floor of a kindergarten class after “learning to paint by numbers”. Before you hatch your plot to commit grievous self-flagellation, it might not be as bad as you think.
Like most stains, it’s always easier to clean paint if it’s still wet. For a fresh spill, splat, or splotch, put wet rags or paper towels around the paint stain. Then, use more towels to soak up as much paint as possible. Once most of it is up, continue to blot with warm water over and over until the paint is removed.
But like life, things don’t always happen in a best-case scenario. Maybe you’ve decided to get that last bit of painting done as you’re running out the door for a hot date, and you have to leave that fresh lake of Mustard Yellow until dawn.
It could happen.
Well, then you have choices depending on what type of paint you’ve used to pretty up your abode. If you’ve had the good sense to use latex paint, you’re golden. For starters, you’re going to have to re-saturate the paint. Use hot water to achieve this. Once you’ve introduced the H2O, lay a rag over the stain and wait for a few minutes. Then blot up the moisture over and over with a white rag or paper towel until the paint is removed from the area. Only start to scrub gently when the vast majority of the paint is already removed. This should remove the fine bits of paint in between the threads. Just be patient.
Of course, you might have a Da Vinci fetish for your woodwork, and oil-based paint is your go-to. Again, if it’s wet, it’s easier. But let’s not think easy at this point. You’re going to need something stronger than water. A common suggestion is using rubbing alcohol with a white cloth, paper towel, or cotton ball to blot up as much of the stain as you can. You may also want to blot in one direction so that the stain won’t have a tendency to spread.
If that doesn’t fully work, the heavier gun use a store bought spot remover that is made for carpets. Using household remedies such as dishwashing soap can damage the fiber of the carpet. (If the product does not say it’s made for carpet, there’s a reason why!) Mix, and apply using a spray bottle. Gently blot the area, like there’s no tomorrow. Rinse with a small amount of water, and then stack paper towels on top to soak up the liquid. Keep rinsing until you see no signs of soap. Again always test a area making sure carpet is safe.
If you think this sounds like a lot of work, you’re right. And if you have a bit of trepidation about tackling something like this by yourself, you’re not alone. And that’s why we’re here. At Sams Carpet, we use an environmentally friendly cleaning system. Using the latest spot removal technology available, we pre-treat your carpet for all stains, including paint. We then use our powerful extraction cleaning system, which allows us to thoroughly clean all sides of the carpet fiber. A fresh-water rinse is also applied to remove any residue. This helps to keep your carpet cleaner… longer. If all else fails Sams Carpet Specializes in Carpet Patching and Carpet Repairs as well.
Here’s a testimonial from a client who experienced a paint disaster of her own, and gave us a call!
On Easter Sunday a full gallon of green latex paint fell down our stairs and landed on our living room carpet and nearby chair. We cleaned it as much as we could with a home carpet cleaner, but it looked terrible, and I thought we would have to replace it. The next day I called your company and was pleased to get a cleaning scheduled for the next day. The two men that came worked tirelessly to clean the stairs, carpet, and chair. I am very happy to say that the paint came out! I couldn’t be happier with the professional service that we received. I look forward to be able to refer your company to anyone!
So go ahead and paint, Monet, and feel free to express your creativity on the canvas of life. And while we can’t tell you what colors to paint your domicile, rest easy that we can get that Chartreusey Lavender out of your carpet most of the time.
You’ve probably seen our bright yellow vans around or possibly heard a friend talk about Sams Carpet Cleaning & Repairs, but who are we really? We are more than carpet cleaners and neon vehicles, we are ultimately a family business. With us, it’s more than just carpet, it’s about people. Not only do we care about our customers and make it our mission to treat them the way we want to be treated, but we also have an immense amount of appreciation for our amazing employees. We are proud to have a strong and talented team, many of whom have been with Sams for years.
Sams Carpet Cleaning & Repairs has been in business since 1985, started by Jeff Sams. Over the years, we have grown throughout the St. Louis Metropolitan area and into Illinois thanks to the referrals and support of wonderful customers like you.
Trust is big with us. After all, you’re inviting us into your home, business or commercial space and we do not take that lightly. We know that you could have chosen another company, but you decided we were the company you wanted to business with, and for that, we are grateful. And we make it our mission to treat your home, business, commercial real estate and apartment like our own, and provide the best service possible.
What makes us different? Obviously, we love cleaning and repairing carpets, but it doesn’t end there. We also take care of your fine rugs, tile and grout, air ducts, emergency water restoration and more, and, we love it all! More so, we truly enjoy and find our customers interesting. With Sams, you’ll find a personable, no-pressure approach. Trust us, we know from personal experience that no one enjoys a high-pressure sales experience. You’ll feel, and see, the pride we take in our work and the joy we find in serving you.
Click HERE to meet our team and get to know us on a deeper level. Our community is important to us, and we want to give back to those who have made such a big impact on our lives. You can check out our community news HERE.
Be sure to check out our social media presence….LIKE our page on Facebook, Instagram, Twitter, LinkedIn, and Youtube. Send us a message or leave us a comment, we want to continue our Friendship!
1988 Château Lafite Rothschild. A Gulfstream Six airplane. Literally any floating vessel. Your fine rug.
Sure, these investments may seem extravagant, but numerous people have spent gazillions on each one. Imagine spending $14,000 on a bottle of wine that ended up being, and we’re quoting here from the Susie and Peter Masters of Wine Website, “Frankly disappointing.”
You, however, are a savvy investor. You pick your spots, and then you go for it. The next thing you know, you’re having a Cabernet Sauvignon party to show off your new Karastan Rug.
“The Karastan is an heirloom!” you tell your hair stylist.
“We will pass the Karastan to our children!” you gush to the cashier in the grocery store.
And you speak the truth: it really is an investment, a physical, beautiful keepsake to pass down through future generations of your family. You can almost picture your grandbabies learning to crawl on it during Sunday dinner at your kids’ house.
Like any investment, however, it needs to be nurtured, cared for, maintained. Because life happens. Dirt happens. Pets happen… sometimes all over your rug. After a while, no amount of blotting, vacuuming or Botox on your part will rescue it.
And that’s where we come in. At FrenchTown Rug Cleaning, a division of Sams Carpet Service, we’ve been about the business of caring for, and in some cases resurrecting, your investment. For decades, we’ve specialized in rejuvenating the finest rugs on earth: Indian, Persian, Turkish… and yes, your Karastan.
We have turned the science of rug cleaning into an art. We inspect everything by hand. We clean everything by hand. We can even provide protection against the not-really-housebroken Yorkie your neighbor brought over to your rug-warming cocktail party.
A rug truly is an investment… an investment in you, and in the future generations who matter to you. They are meant to endure and to bring joy to all who enter your home. We are here to care for that investment and to offer you peace of mind that we will treat it as such.
In order to maintain your rug and ensure it maintains its value, and pristine condition, here is what we at FrenchTown Rug Cleaning will do to restore your investment to its original glory.
First Things First
Like the start of any journey, the first step is always the simplest, but one of the most critical. We begin by thoroughly inspecting your rug. We will know pretty quickly our dos and don’ts, and what method will work best.
Next we tackle what you can’t see: the ground-in, stuck-to particles that have been quietly robbing your rug of its brilliance. Picture your great grandmother in the old country with her vintage rug beater. Only cube it… and then put it on steroids. That’s our Rug Badger System. This step can remove so much dirt that you didn’t even know was there.
Then we hand-clean your rug, fringes and all, with our unique cleaning technology process. Color and softness are restored in no time. This is a process that we don’t take lightly, a hand cleaning process that makes all the difference!
We dry the rug in a humidity and temperature-controlled environment.
We inspect it again. If it’s not good enough for us, we know it won’t be good enough for you, so we’ll repeat any steps necessary to meet our satisfaction.
And that’s it. You can either pick it up, or have it delivered. Just like that, your rug is restored and ready to be passed along to a loved one, or back to the living room to be enjoyed by all! Give us a call today to learn more or set up your cleaning, 636-949-8229.
FrenchTown Rug Cleaning Co. recognizes different fibers, constructions, and types of rugs. We apply custom cleaning techniques and procedures that minimize concerned areas in all types of specialty rugs, while returning them to a clean and refresh condition.
